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<channel>
	<title>Emergence Media</title>
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	<link>http://www.emergence-media.com</link>
	<description>Between the Internet (Social Media) and Marketing</description>
	<pubDate>Sat, 05 Jul 2008 02:10:59 +0000</pubDate>
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	<language>en</language>
			<item>
		<title>Happy Independence Day!</title>
		<link>http://www.emergence-media.com/2008/07/happy-independence-day/</link>
		<comments>http://www.emergence-media.com/2008/07/happy-independence-day/#comments</comments>
		<pubDate>Sat, 05 Jul 2008 02:10:59 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Announcement]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/?p=187</guid>
		<description><![CDATA[
Happy Independence Day, My Fellow Americans!
I know I&#8217;ve neglected this blog for awhile, blame it on an Attention Economy Crash, but with this Independence Day&#8230;You&#8217;ll start to see this blog picking up speed and becoming insightful (I hope!) once again.
Cheers!
]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.emergence-media.com/img/blog/nasa-photo-american-flag.jpg" alt="Happy Independence Day" width="500" height="500" /></p>
<p>Happy Independence Day, My Fellow Americans!</p>
<p>I know I&#8217;ve neglected this blog for awhile, blame it on an Attention Economy Crash, but with this Independence Day&#8230;You&#8217;ll start to see this blog picking up speed and becoming insightful (I hope!) once again.</p>
<p>Cheers!</p>
]]></content:encoded>
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		<item>
		<title>ad:tech San Francisco Round-Up 1</title>
		<link>http://www.emergence-media.com/2008/04/adtech-san-francisco-round-up-1/</link>
		<comments>http://www.emergence-media.com/2008/04/adtech-san-francisco-round-up-1/#comments</comments>
		<pubDate>Wed, 23 Apr 2008 04:35:47 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Announcement]]></category>

		<category><![CDATA[Conferences]]></category>

		<category><![CDATA[Quick Post]]></category>

		<category><![CDATA[adtech2008 adtech sanfrancsico]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/?p=186</guid>
		<description><![CDATA[
This is about 15m before the start of ad:tech at ion interactive&#8217;s coffee meet-up. I&#8217;m yet to worn out by the constant writing, twittering, schmoozing and partying that is the life of an ad:tech journalist. :) (Photo Credit: Steve Hall)
I&#8217;ve been busy at ad:tech San Francisco last week, covering sessions for AdTechBlog.com. A great, but [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://farm3.static.flickr.com/2040/2418500775_0d661bdbb2.jpg" alt="ad:tech day one" width="500" height="376" /><br />
<small>This is about 15m before the start of ad:tech at ion interactive&#8217;s coffee meet-up. I&#8217;m yet to worn out by the constant writing, twittering, schmoozing and partying that is the life of an ad:tech journalist. :) (Photo Credit: <a href="http://flickr.com/photos/adrants/2418500775/in/set-72157604574804391" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/flickr.com');">Steve Hall</a>)</small></p>
<p><br id="b0id" />I&#8217;ve been busy at ad:tech San Francisco last week, covering sessions for <a href="http://AdTechBlog.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/AdTechBlog.com');">AdTechBlog.com</a>. A great, but slightly taxing experience to write for all of the assigned sessions. I look forward to having the opportunity to do it again next year.<br id="ztim" /> <br id="to4:" /> Here&#8217;s some of my witting that has been published so far over at the <a href="http://www.adtechblog.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.adtechblog.com');">ad:tech blog</a>:<br id="t1i:" /></p>
<ul id="sj-x">
<li id="yonf"><strong><a href="http://www.adtechblog.com/archives/20080419/mobile_advertising_does_adidas_show_its_already_here/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.adtechblog.com');">Mobile Advertising: Does Adidas Show it&#8217;s Already Here?</a></strong><br id="gdqs" /> Showcasing case studies from Transformers, Verizon and a particularly great case study on Adidas&#8217; &#8220;Basketball is a Brotherhood&#8221; campaign and how mobile helped Adidas&#8217; NBA stars like T-Mac connect with people at a personal level. This was one of my favorite sessions.</li>
<li id="s_b_"><strong><a href="http://www.adtechblog.com/archives/20080417/the_modern_agency_were_still_trying_to_find_one/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.adtechblog.com');">The Modern Agency: We&#8217;re Still Trying to Find One</a></strong><br id="rygg" /> We&#8217;ve been debating the &#8220;Modern Agency&#8221; for some time. This session, with panelists from Carat to AKQA, shows we know we need a Modern Agency, but it is apparent we still have trouble understanding exactly what that is.</li>
<li id="s_b_"><strong><a href="http://www.adtechblog.com/archives/20080416/a_socratic_dialog_on_media_and_entertainment/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.adtechblog.com');">A Socratic Dialog on Media and Entertainment</a></strong><br id="g5k6" /> Discussion with people from Martha Stewart Digital, Ogilvy West, CNet and a former Walmart exec on the fracturing of media - from Hulu to Video-on-Demand to podcasting - and how to formulate the right mix of media for your audience.</li>
</ul>
<p>If anyone has feedback on the articles, please comment on the appropriate page above at AdTechBlog.com.</p>
<p>To everyone that has been twittering and commenting to my articles here at Emergence-Media, thank you for all of your feedback. I&#8217;ll be sure to respond to all of them this week. This week is Web 2.0 Expo week, but I&#8217;m still feeling exhausted from last week&#8217;s ad:tech madness.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Party at Otis &#038; Blogging at AdTechBlog.com</title>
		<link>http://www.emergence-media.com/2008/04/party-at-otis-blogging-at-adtechblogcom/</link>
		<comments>http://www.emergence-media.com/2008/04/party-at-otis-blogging-at-adtechblogcom/#comments</comments>
		<pubDate>Tue, 15 Apr 2008 16:11:33 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Agency Life]]></category>

		<category><![CDATA[Analytics]]></category>

		<category><![CDATA[Conferences]]></category>

		<category><![CDATA[adtech]]></category>

		<category><![CDATA[adtechblog]]></category>

		<category><![CDATA[adtechblog.com]]></category>

		<category><![CDATA[adtechsf2008]]></category>

		<category><![CDATA[san francsico]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/?p=183</guid>
		<description><![CDATA[
Hi Everyone,
For the duration of the week, I&#8217;ll be mostly blogging over at AdTechBlog.com to cover ad:tech San Francisco with Steve Hall and six other fine bloggers journalist.
Catch up on all the ad:tech fun over at:

http://AdTechBlog.com/
http://twitter.com/danielriveong
http://flickr.com/photos/emergencemedia

And if there are any exclusive ad:tech parties, please send an invite my way!

On another note, my employer, e-Storm International, [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.emergence-media.com/img/blog/adtech-sanfrancisco-logo.jpg" alt="ad:tech San Francisco" width="450" height="62" /></p>
<p>Hi Everyone,</p>
<p>For the duration of the week, I&#8217;ll be mostly blogging over at AdTechBlog.com to cover ad:tech San Francisco with Steve Hall and six other fine <span style="text-decoration: line-through;">bloggers </span>journalist.</p>
<p>Catch up on all the ad:tech fun over at:</p>
<ol>
<li><a href="http://AdTechBlog.com/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/AdTechBlog.com');">http://AdTechBlog.com/</a></li>
<li><a href="http://twitter.com/danielriveong" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');">http://twitter.com/danielriveong</a></li>
<li><a href="http://flickr.com/photos/emergencemedia" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/flickr.com');">http://flickr.com/photos/emergencemedia</a></li>
</ol>
<p>And if there are any exclusive ad:tech parties, please send an invite my way!</p>
<p><img src="http://www.emergence-media.com/img/blog/otis-sf.gif" alt="" /></p>
<p>On another note, my employer, e-Storm International, is throwing an ad:tech party in Otis Wednesday night at 6pm. RSVP details over at the <a href="http://www.e-storm.com/blog/2008/04/its-official-e-storm-is-having-a-party/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.e-storm.com');">e-Storm Blog</a>.</p>
<p>Cheers!</p>
<p>Daniel</p>
]]></content:encoded>
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		<item>
		<title>Twitter: A Case Study on Social Media Relations</title>
		<link>http://www.emergence-media.com/2008/04/twitter-a-case-study-on-social-media-relations/</link>
		<comments>http://www.emergence-media.com/2008/04/twitter-a-case-study-on-social-media-relations/#comments</comments>
		<pubDate>Mon, 14 Apr 2008 15:11:53 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Community Marketing]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[Social Media Marketing (SMM)]]></category>

		<category><![CDATA[Strategy]]></category>

		<category><![CDATA[social media relations]]></category>

		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/?p=181</guid>
		<description><![CDATA[
Twitter - the mobile-based microblogging service - has become the new darling among social media marketers and internet geeks since the SXSWi conference in 2007. Lacking any kind of monetization model, Twitter seems a trendy but not sustainable company, like PointCast in the 1990s.

Maybe Twitter wont be around to see 2010, yet many major brands [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><img src="http://www.emergence-media.com/img/blog/twitter-logo.png" alt="Twitter Logo" width="210" height="49" /></p>
<p>Twitter - the mobile-based microblogging service - has become the new darling among social media marketers and internet geeks since the SXSWi conference in 2007. Lacking any kind of monetization model, Twitter seems a trendy but not sustainable company, like PointCast in the 1990s.</p>
<p style="text-align: center;"><img src="http://www.emergence-media.com/img/blog/twitter-brands.gif" alt="Twitter: 10 Downing Street, Zappos, Amazon.com, NYTimes, H&amp;RBlock" width="450" height="100" /></p>
<p>Maybe Twitter wont be around to see 2010, yet many major brands have moved in to communicate with consumers and the world via Twitter: <a href="http://twitter.com/hrblock" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');">H&amp;R Block</a> (Finance), <a href="http://twitter.com/downingstreet" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');">10 Downing Street</a> (The UK equivalent of US &#8220;White House&#8221;), <a href="http://twitter.com/zappos" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');">Zappos</a> (Online Retailer) and countless others like <a href="http://twitter.com/bbcnews" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');">BBC News</a> to Yahoo&#8217;s Marketing Team and Amazon.com to the <a href="http://twitter.com/lga" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');">New York LaGuardia airport</a>.  Is this wasted energy by the PR/Marketing offices of H&amp;R Block or even US Democratic presidential candidate Barack Obama&#8217;s social media team?</p>
<p>The short answer is: no.</p>
<p>But to expand more, let&#8217;s discuss two subjects:</p>
<ol>
<li>Two Quick Reasons to Consider Twittering for your Brand</li>
<li>Case Studies on the 3 different types of Twitters:<br />
Conversational, News Item and Reputation Monitoring Twitter Users</li>
</ol>
<p><span id="more-181"></span></p>
<p><strong><span style="text-decoration: underline;">Two Reasons to Twitter<br />
</span></strong></p>
<p><strong>1. Understanding Social Media Better<br />
</strong></p>
<p>Just by utilizing twitter, these brands through experimentation are learning and understanding more about social media and their customers. Twitter may not have a business model yet, but reaching out and getting to know customers is part of the business process these brands need to have to survive. Be it blogging, facebook-ing or twittering - the same core skills in understanding how to reach customers are similar. Learning how to do it on twitter is a skillset that can be applied to feature social media mediums.</p>
<p><strong>2. Keeping Track of the &#8220;Linkerati&#8221; (Highly vocal and connected influencers)<br />
</strong></p>
<p>Despite the buzz and activity of Twitter.com, their membership of just over 1 million users seem a paltry sum compared to MySpace, Facebook , Bebo and others.</p>
<p>However, Twitter is definitely on the bleeding edge of early adopters, specifically the &#8220;Linkerati&#8221; (as coined by Rand Fishkin). The Linkerati  are the special type of early adopters who are very vocal on the Internet - be it twittering, blogging or doing a Yelp/Amazon review of your business or product. Current Twitter members, due to their Linkerati demographic, may have a higher than average say on influencing your brand.</p>
<p><strong><span style="text-decoration: underline;">The 3 Different Types of Twittering Brands</span></strong></p>
<p><strong>1. Conversational Twitters: H&amp;R Block, Zappos, 10 Downing Street</strong></p>
<p>H&amp;R Block, Zappos and 10 Downing Street are incredibly innovate in that they truly embrace twitter as a <span style="text-decoration: underline;"><em>conversational</em> </span>&amp; microblogging platform.</p>
<p><strong>H&amp;R Block</strong></p>
<p><a href="http://twitter.com/hrblock" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');">H&amp;R Block</a> reaches out to Twitter members complaining about taxes and assist as customer service for those dissatisfied with their H&amp;R Block experience. And yes, H&amp;R Block - a financial services company - even does the <a href="http://twitter.com/HRBlock/statuses/781676232" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');">occasional fart-related humor on twitter</a>.</p>
<p style="text-align: center;"><img src="http://www.emergence-media.com/img/blog/twitter-hrblock.gif" alt="H&amp;R Block on Twitter" width="450" height="218" /></p>
<p><strong>Zappos</strong></p>
<p><a href="http://twitter.com/zappos" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');">Zappos</a>&#8216; twitter is run by the Zappos CEO. He covers daily events and going-ons at Zappos to askings for feedback on their <a href="http://twitter.com/zappos/statuses/786824620" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');">new beta website</a> and throwing a free shoe prize here and there. His comments go from the serious and jovial. The Zappos CEO is twittering as someone who just happens to work for Zappos (Steve from Zappos) instead of sounding like a press release channel for Zappos.</p>
<p style="text-align: center;"><img src="http://www.emergence-media.com/img/blog/twitter-zappos.gif" alt="Zappos on Twitter" width="450" height="139" /></p>
<p><strong>10 Downing Street</strong></p>
<p style="text-align: center;"><img src="http://www.emergence-media.com/img/blog/twitter-10downingstreet2.gif" alt="" /></p>
<p>10 Downing Street, while a highly public and political office, attempts to humanize itself with mentions of everything from how a visit from George Clooney caused &#8220;quite the stir&#8221; with the 10 Downing Street staff to answering questions from fellow twitter members.</p>
<p style="text-align: center;"><img src="http://www.emergence-media.com/img/blog/twitter-10downingstreet.gif" alt="10 Downing Street on Twitter" width="450" height="178" /></p>
<p><strong>2. News Item Twitters: Amazon.com, New York Times<br />
</strong></p>
<p>Both Amazon.com and New York Times utilize Twitter as another distribution platform to send their audience updates. For Amazon.com, this means pushing out news about their news sales (Gold Box), while the New York Times publishes their latest headlines. For them twitter is based used as a one way microblogging platform.</p>
<p>This is definitely not very *social* media, but it allows yet another route by which to reach their audience in a relatively low cost (same mechanism as an RSS feed) method. They are embracing the idea that they benefit from being present wherever and how ever people view and digest information, specifically their information.</p>
<p><strong>3. Reputation Monitoring Twitters: Radian6 &amp; GeekSquad</strong></p>
<p>Finally, there companies like Radian6 and the GeekSquad, which while not necessarily on Twitter, they do monitor, track and respond to Twitter comments. Of course, tracking and responding to Twitter messages are more important than being on Twitter itself.</p>
<p>GeekSquad is fairly well known American at-home computer servicing company. Recently, a fellow blogger friend, Michael Brito, twittered about a <a href="http://www.britopian.com/2008/04/09/i-am-now-a-believer-in-twitter-i-think/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.britopian.com');">poor experience he received from Geek Squad</a> on Twitter:</p>
<p style="text-align: center;"><img src="http://www.emergence-media.com/img/blog/twitter-michaelbrito.gif" alt="" /></p>
<p>Only a few hours after twitter, Michael learns:</p>
<blockquote><p>A few hours later, I get an email from Robert Stephens, the Founder and Chief Inspector of the Geek Squad. He asked me what my issues were and that he would look into it. Let’s see if he lives up to his promise of personally resolving the complaints of those who read the <a href="http://consumerist.com/consumer/robert-stephens/geek-squad-ceo-promises-to-resolve-any-consumerist-reader-complaint-he-receives-and-then-does-so-247913.php" onclick="javascript:pageTracker._trackPageview ('/outbound/consumerist.com');">The Consumerist</a>(lol, not really a consumerist reader though).</p>
<p>Nonetheless, this is a great illustration of how a company can use social media to track conversations and (hopefully) take action. We will soon find out if the Geek Squad is going to create a loyal customer, with lots and lots of friends, family and acquaintances. ; )</p></blockquote>
<p>Radian6 is a social media monitoring company, so no surprise here. Recently, a representative from Radian6 reached out to me and mentioned he saw my twitter on social media and wanted to know if I needed a demo.</p>
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		<item>
		<title>Social Media Monitoring: Broken Conversations, Broken Tools</title>
		<link>http://www.emergence-media.com/2008/04/social-media-monitoring-broken-conversations-broken-tools/</link>
		<comments>http://www.emergence-media.com/2008/04/social-media-monitoring-broken-conversations-broken-tools/#comments</comments>
		<pubDate>Fri, 11 Apr 2008 19:31:51 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/?p=180</guid>
		<description><![CDATA[
(Photo from Thomas Hawk)
They say what you say online is there forever. But how trackable is it?
The ultimate allure of online marketing is accountability. You cannot count how many people saw a billboard on the 280 freeway, but you can count how many saw a banner ad on CNN. And even, if that click became [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><img src="http://www.emergence-media.com/img/blog/em-flickr-headline.jpg" alt="" /><br />
(Photo from <a href="http://www.flickr.com/photos/thomashawk/419109430/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.flickr.com');">Thomas Hawk</a>)</p>
<p><strong>They say what you say online is there forever. But how trackable is it?</strong></p>
<p>The ultimate allure of online marketing is accountability. You cannot count how many people saw a billboard on the 280 freeway, but you can count how many saw a banner ad on CNN. And even, if that click became a sale.</p>
<p>But just as tracking clicks online have limitation, so does tracking conversations, influence and word of mouth. How do you track conversations that occurs between different social media websites?</p>
<p>From <a href="http://www.pr-squared.com/2008/04/the_broken_conversation.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.pr-squared.com');">Todd Defren</a>:</p>
<blockquote><p>You write a blog post. You tweet about it. It gets posted to your FriendFeed profile. You share it via Facebook. You save it to del.icio.us.</p>
<p>&#8230;</p>
<p>Or, they comment directly via your FriendFeed profile.  Or they comment on your Facebook post.</p></blockquote>
<p><strong>Social Media&#8217;s Broken Conversations &amp; Broken Tools<br />
</strong></p>
<p><strong></strong>Such &#8220;broken conversations&#8221; can have potential implications for the social media monitoring, as Todd Defren smartly points out:</p>
<blockquote><p>Social Media Monitoring vendors like <a href="http://www.radian6.com/cms/home" onclick="javascript:pageTracker._trackPageview ('/outbound/www.radian6.com');">Radian6</a>, <a href="http://www.nielsenbuzzmetrics.com/" onclick="javascript:pageTracker._trackPageview ('/outbound/www.nielsenbuzzmetrics.com');">Buzzmetrics</a>, etc. who may judge a bloggers’ level of importance &amp; engagement by evaluating the comment threads that follow each post.  If those comment streams are happening in Twitter, Facebook, FriendFeed, etc., I doubt it’s being captured and evaluated by the measurement gurus – thus undervaluing many bloggers’ influence (and certainly discounting their level of “engagement”).</p></blockquote>
<p>So, is it time to panic? Not quite.</p>
<p><span id="more-180"></span></p>
<p><strong>Limitations for Online Analytics: From Visitors to Marketing Influence </strong></p>
<p>Let&#8217;s go back to &#8220;clicking on banners and tracking to a sale&#8221; point earlier. While it is definitely trackable compared to a billboard in a highway, it is not <em>absolutely </em>trackable. That is - things happen: cookie blockers, problems with defining a &#8220;user&#8221; or a &#8220;visitor&#8221;, and more. WebTrends, Omniture, and Google Analytics will all track the same events differently, sometimes differing by as much as 20%.</p>
<p>Some let&#8217;s look at the limitations:</p>
<ul>
<li><strong>Social Monitoring Tools are Limited<br />
</strong>From BuzzLogic to Cymphony: All of these vendors need to improve, but they will all have their limitations. Brand managers, marketers and PR people must be very aware of the limitations. These tools all all literally crawl millions of pages of the web, but there are billions upon billions of total conversations going on in the web.</li>
<li><strong>How common are Cross-Media Conversations?<br />
</strong>Todd&#8217;s example of cross-media conversations (people responding to a blog via twitter, someone responding to a forum posting on a blog) are probably (at least for now) in the minority of conversations in the web.</li>
<li><strong>Are we aiming for the &#8220;Forrest&#8221; or for the &#8220;Trees&#8221;<br />
</strong>Even if these individual conversations are not being tracked. How much of the picture is missing? Yes a conversation will be missed here and there, but if a blogger really is influential - wouldnt we expect some (if not most) of conversations still happening via comments, trackbacks and links back to the post?</li>
<li><strong>Customer Service Issue<br />
</strong>But if customer service is the chief objective, should we worry about the missed conversations? Isn&#8217;t this that what a community manager is for (to add to what social monitoring tools cannot do)? Or is this asking too much? Can we reasonably have good customer service, if we can only follow 80% of the conversation? How about 65%?</li>
</ul>
<p>Todd Defren has definitely asked a particularly interesting question and indeed that&#8217;s gonna be a question I&#8217;ll ask the social media monitoring guys over at ad:tech San Francisco next week.</p>
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		<item>
		<title>Responding to Rubel: Word of Mouth and the Tipping Point</title>
		<link>http://www.emergence-media.com/2008/04/word-of-mouth-vs-tipping-point/</link>
		<comments>http://www.emergence-media.com/2008/04/word-of-mouth-vs-tipping-point/#comments</comments>
		<pubDate>Mon, 07 Apr 2008 08:27:41 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Commentary]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[Strategy]]></category>

		<category><![CDATA[User Behavior]]></category>

		<category><![CDATA[Viral Marketing]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/?p=176</guid>
		<description><![CDATA[
The past five years have been marked with &#8220;social&#8221; and &#8220;viral&#8221; buzzwords about how to best do marketing and advertising. We&#8217;ve been hearing everything from &#8220;Tipping Point&#8221; and&#8221;Mavens&#8221; to lots of mentions of &#8220;influencer&#8221; and &#8220;A-List Bloggers&#8221;. Yet, the increasingly popularity of these terms also breeds confusion. That&#8217;s how I feel about Steve Rubel&#8217;s latest [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.emergence-media.com/img/blog/sr-peers.gif" alt="" /></p>
<p>The past five years have been marked with &#8220;social&#8221; and &#8220;viral&#8221; buzzwords about how to best do marketing and advertising. We&#8217;ve been hearing everything from &#8220;Tipping Point&#8221; and&#8221;Mavens&#8221; to lots of mentions of &#8220;influencer&#8221; and &#8220;A-List Bloggers&#8221;. Yet, the increasingly popularity of these terms also breeds confusion. That&#8217;s how I feel about Steve Rubel&#8217;s latest posting called &#8220;<a href="http://www.micropersuasion.com/2008/04/trust-in-peers.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.micropersuasion.com');">Trust in Peers Trumps the &#8216;A-List,&#8221; Study Finds&#8217;</a>&#8220;.</p>
<p>In it Steve Rubel writes:</p>
<blockquote><p>There&#8217;s an ongoing debate online and in marketing circles as well over who &#8220;matters&#8221;: the super node influencers or basically anyone that a particular peer group looks to for information, entertainment, inspiration and more.</p>
<p>This meme got kicked around in the &#8217;sphere a few weeks back when Duncan Watts released some research that contradicts Malcolm Gladwell&#8217;s theory outlined in The Tipping Point. <strong>Today, however, there&#8217;s new data that to me may just reveal that Watts is right. The key factor, once again, all comes down to trust. </strong>(Emphasis is mine.)</p></blockquote>
<p>His specific evidence?</p>
<blockquote><p><a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticleHomePage&amp;art_aid=79873" onclick="javascript:pageTracker._trackPageview ('/outbound/publications.mediapost.com');">Mediapost reports</a> that a new study from Pollara found that people who engage in social networks and communities put far more trust in friends and family who are online than in popular bloggers, or strangers with 10,000 MySpace &#8220;friends.&#8221;</p></blockquote>
<p>Unfortunately, Steve Rubel is conflating several separate issues on what is Word of Mouth, an influencer and an &#8220;A-Lister&#8221;.</p>
<p><span id="more-176"></span></p>
<p><strong>What Do We Mean by Word of Mouth, A Listers and Influencers</strong></p>
<p>Let us set-up our definitions (at least according to me):</p>
<ul>
<li><strong>Word of Mouth is the Strength of Personal Trust</strong><br />
Word of Mouth works because you generally trust someone you know more than a stranger. So yes, you&#8217;d probably trust your friend more than a blogger off the Internet.</li>
<li><strong>A-Listers *does not equal* Word-of-Mouth</strong><br />
A popular media publisher (be it a blogger or CNN) does not correlate to a high-trust factor. Just because <a href="http://www.techcrunch.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.techcrunch.com');">Mike Arrington</a> is a popular blogger doesn&#8217;t mean I trust everything he says. Yes, he has immense influence in terms of audience reach, but just not necessarily trust.</li>
<li><strong>Influencer does not mean A-Lister: Remembering 150<br />
</strong>Malcom Gladwell talked about Connectors, Mavens and Salespersons - not &#8220;A-Listers&#8221; or &#8220;Popular Bloggers&#8221;.</p>
<p>Indeed, Gladwell dedicated a chapter to &#8220;150&#8243;: the ceiling level of how many social relationships a person can have. A person with &#8220;10,000 MySpace Friends&#8221; does not count. You trust your actual personal friend, not the guy who is &#8220;friends&#8221; with 10,000 people on MySpace. The &#8220;10,000 People on MySpace&#8221; guy is able to pass information quickly, but not necessarily influence decisions directly.</li>
</ul>
<p>In short, you probably need the mass audience of an A-Lister to connect with the influencer (connectors, mavens, salespersons), who tell their friends what to buy, etc. The A-Lister is the medium.</p>
<p>So rest assured, Malcom Gladwell&#8217;s &#8220;Tipping Point&#8221; is not wrong. Nor is the study that the MediaPost article cites forcing us to choose between the &#8220;Tipping Point&#8221; and Word-of-Mouth&#8217;s emphasis on the trust of friends and family.</p>
<p>And what about Steve Rubel mention that people said  &#8220;Duncan Watts released some research that contradicts Malcolm Gladwell&#8217;s theory&#8221;?</p>
<p><strong>Duncan Watt: Does he really say &#8220;No&#8221; to the Tipping Point?</strong></p>
<p><a href="http://www.flickr.com/photos/slworking/1706914596/" title="Firestorm from Flickr User SLWorking" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.flickr.com');"><img src="http://farm3.static.flickr.com/2403/1706914596_5bb3958ba0_m.jpg" alt="Firestorm from SLWorking" width="240" height="160" /></a></p>
<p>Duncan Watt&#8217;s criticism of the &#8220;Tipping Point&#8221; has been overblown in proportion. Watt never said that there is no such thing as influencer. What Watt is reminding us that an endorsement by an influencer is <a href="http://www.fastcompany.com/magazine/122/is-the-tipping-point-toast.html?page=0%2C5" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.fastcompany.com');">no guarantee that a large trend will start</a>:</p>
<blockquote>
<p style="text-align: left;">Perhaps the problem with viral marketing is that the disease metaphor is misleading. Watts thinks trends are more like forest fires: There are thousands a year, but only a few become roaring monsters. That&#8217;s because in those rare situations, the landscape was ripe: sparse rain, dry woods, badly equipped fire departments. If these conditions exist, any old match will do. &#8220;And nobody,&#8221; Watts says wryly, &#8220;will go around talking about the exceptional properties of the spark that started the fire.&#8221;</p>
</blockquote>
<p style="text-align: left;">Following the analogy above, Watt is not saying that you shouldnt worry about dry wood and sparse rain. He&#8217;s just saying that that only a few fires become large forrest fires each time.</p>
<p style="text-align: left;">If anything, all of this just affirms the 80/20 rule. Even with similar conditions, there&#8217;ll be lots of small fires but only a few major, raging firestorms. And not everything a trendy person will say will become trendy, but enough will for people to pay attention.</p>
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		<title>Covering ad:tech San Francisco for AdTechBlog.com</title>
		<link>http://www.emergence-media.com/2008/04/covering-adtech-san-francisco-for-adtechblogcom/</link>
		<comments>http://www.emergence-media.com/2008/04/covering-adtech-san-francisco-for-adtechblogcom/#comments</comments>
		<pubDate>Wed, 02 Apr 2008 19:06:53 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Announcement]]></category>

		<category><![CDATA[Conferences]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2008/04/covering-adtech-san-francisco-for-adtechblogcom/</guid>
		<description><![CDATA[
Hello All,
We&#8217;re two weeks away from ad:tech San Francisco on April 15-17! I&#8217;ll be working with Steve Hall of Adrants and other cool bloggers to cover ad:tech for AdTechBlog.com. I can&#8217;t confirm what sessions I&#8217;ll be covering yet, but it will be fun.
If you&#8217;ll be at ad:tech San Francisco, feel free to drop a comment [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.ad-tech.com/images/san-francisco/logo_adtech_sf.gif" alt="ad:tech San Francisco" /></p>
<p>Hello All,</p>
<p>We&#8217;re two weeks away from ad:tech San Francisco on April 15-17! I&#8217;ll be working with <a href="http://www.adrants.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.adrants.com');">Steve Hall of Adrants</a> and other cool bloggers to cover <a href="http://www.adtechblog.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.adtechblog.com');">ad:tech for AdTechBlog.com</a>. I can&#8217;t confirm what sessions I&#8217;ll be covering yet, but it will be fun.</p>
<p>If you&#8217;ll be at ad:tech San Francisco, feel free to drop a comment below, an email or call me at (415)-683-3656. I&#8217;ll be twittering the event at <a href="http://www.twitter.com/danielriveong" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.twitter.com');">twitter.com/danielriveong</a>. Let me know what happening parties will be around or just ping me to grab a drink and exchange war stories.</p>
<p>And thanks to Ariel Waldman of <a href="http://www.ShakeWellBeforeUse.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.ShakeWellBeforeUse.com');">ShakeWellBeforeUse</a> for the connection.</p>
<p>Cheers,</p>
<p>Daniel</p>
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		<title>Social Media: Entering the Global Cultural Mainstream</title>
		<link>http://www.emergence-media.com/2008/03/social-media-entering-the-global-cultural-mainstream/</link>
		<comments>http://www.emergence-media.com/2008/03/social-media-entering-the-global-cultural-mainstream/#comments</comments>
		<pubDate>Tue, 25 Mar 2008 08:34:45 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Quick Post]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[User Behavior]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2008/03/social-media-entering-the-global-cultural-mainstream/</guid>
		<description><![CDATA[
U.S. Senator Obama gives his speech on Race (mentions YouTube)
When reading U.S. Senator Barack Obama&#8217;s speech on race this month, one particular line caught this marketer&#8217;s eye:
And I confess that if all that I knew of Reverend Wright were the snippets of those sermons that have run in an endless loop on the television and [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/barackobamadotcom/2342731527/in/set-72157604152744679/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.flickr.com');"><img src="http://farm4.static.flickr.com/3284/2342731527_12e228f37a.jpg" alt="Obama during his Race Speech" height="333" width="500" /></a><br />
<small>U.S. Senator Obama gives his speech on Race (mentions YouTube)</small></p>
<p>When reading U.S. Senator Barack Obama&#8217;s speech on race this month, one particular line caught this marketer&#8217;s eye:</p>
<blockquote><p>And I confess that if all that I knew of Reverend Wright were the snippets of those sermons that have run in an endless loop on the television and <strong>YouTube</strong>, or if Trinity United Church of Christ conformed to the caricatures being peddled by some commentators, there is no doubt that I would react in much the same way. (Emphasis mine)</p></blockquote>
<p>In Obama&#8217;s pivotal election year speech to the American people, Obama not only mention YouTube but does it in the same breath as television. We&#8217;ve come along way from when YouTube was just a way for Americans to see clips of shows like Saturday Night Live.</p>
<p>While Social Media is not the end all be all of media, the influence is wide ranging - from the U.S. 2008 elections to the TSA Blog/YouTube Channel to helping organizing mass street protests against FARC in Columbia.</p>
<p>See below for a run down&#8230;</p>
<p><span id="more-173"></span></p>
<p>Contents:</p>
<ol>
<li> TSA does Blogging and YouTube</li>
<li> Facebook helps organize millions of Columbians protests against FARC</li>
<li> Churches live stream their services on Ustream.TV</li>
</ol>
<p><strong>United States Transportation Security Authority</strong></p>
<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/-3qZcmXFkQ0&#038;hl=en"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/-3qZcmXFkQ0&#038;hl=en" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object><br />
<small>TSA Agent Bob explains why the MacBookAir can cause issues in airports</small></p>
<p>One of the biggest questions major brands have is &#8220;If we start a blog and someone comments something nasty about us, what do we do?&#8221; Our response always has been &#8220;there will always be someone being negative, but the best thing to do is to address it and be open&#8221;.</p>
<p>One major &#8220;brand&#8221; that has taken the step on sticking its own neck out is the US Transportation Security Authority (TSA), a name many travelers in the US has made synonymous with frustration. Starting last month, the TSA has started their very own blog called &#8220;Evolution in Security&#8221; in their attempt to address travelers concerns and frustrations.</p>
<p>And what happens when a bad comment arise? Surprisingly, for the most part, most of the comments are left uncensored and brutal. And they also respond to blog postings about the TSA:</p>
<ol>
<li>&#8220;<a href="http://www.tsa.gov/blog/2008/03/rumor-alert-conflict-of-interest-at-tsa.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.tsa.gov');">Rumor Alert: Conflict of Interest at TSA?</a>&#8221;<br />
This blog post is a response to a blogger at PajamaMedia: &#8220;Blogger and pundit Annie Jacobsen published a piece titled, &#8220;Top TSA Officials in Cheating Scandal Also Ran Private Consulting Firm&#8221; on Saturday, March 15. This piece has been linked to from several blogs and other sites in the past day.&#8221;</li>
<li><a href="http://www.youtube.com/watch?v=-3qZcmXFkQ0" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.youtube.com');">MacBook Air YouTube Response</a><br />
There&#8217;s been a <a href="http://www.michaelnygard.com/blog/2008/03/steve_jobs_made_me_miss_my_fli.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.michaelnygard.com');">story circulated by a blogger</a> on how he was missed his flight because his MacBook Air arouse suspicion from TSA agents who didnt believe the MacBook Air was a real computer. <a href="http://www.youtube.com/watch?v=-3qZcmXFkQ0" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.youtube.com');">TSA did a YouTube response</a> explaining the situation.</li>
</ol>
<p><strong> Facebook and Mass Protests in Columbia and the World</strong></p>
<p><img src="/img/blog/facebook-columbia-protests.jpg" height="299" width="550" /><br />
<small>Source: Paul White/The Associated Press from IHT.com</small></p>
<p>As reported by IHT in February 2008:</p>
<blockquote><p>Facebook has helped bring public protest to Colombia, a country with no real history of mass demonstrations.</p>
<p>A young Colombian engineer used the social networking site last week to organize a massive protest against the Revolutionary Armed Forces, known as FARC. On Feb. 4, millions of Colombians marched simultaneously in 27 cities throughout the country and 104 major cities around the world shouting &#8220;No more kidnappings! No more lies! No more deaths! No more FARC!&#8221;</p></blockquote>
<p><strong>The Churches are Steaming on the Internet</strong></p>
<p><img src="/img/blog/ustream-church.jpg" alt="Churches on Ustream.TV" height="262" width="450" /></p>
<p>Beyond politics and government, Social Media is also possibly changing how many people worship. A quick look at the video streaming website Ustream shows <a href="http://www.ustream.tv/search/all/church" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.ustream.tv');">over 150 churches using Ustream.TV</a> delivering their Sunday services and sermons live on the Internet. Will the next Billy Graham, the famous TV evangelical preacher, come not from television but on some future version of YouTube? And yes, there is a service called <a href="http://www.GodTube.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.GodTube.com');">GodTube</a>.</p>
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		<title>Quick Post: Del.icio.us Gets Spammed</title>
		<link>http://www.emergence-media.com/2008/03/quick-post-delicious-gets-spammed/</link>
		<comments>http://www.emergence-media.com/2008/03/quick-post-delicious-gets-spammed/#comments</comments>
		<pubDate>Mon, 17 Mar 2008 05:03:11 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Miscellaneous]]></category>

		<category><![CDATA[Quick Post]]></category>

		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2008/03/quick-post-delicious-gets-spammed/</guid>
		<description><![CDATA[There&#8217;s been a lot of fear of Social Media and spamming. On Friday, I saw a perfect example of this on Del.icio.us:

Among the usual top Delicious articles about twitter and social networks were three adult websites. All seeded by the same account and all had tags added by same users. Going back to what I&#8217;ve [...]]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s been a lot of fear of Social Media and spamming. On Friday, I saw a perfect example of this on Del.icio.us:</p>
<p><a href="http://www.flickr.com/photos/emergencemedia/2339976380/" title="SM-Spam-Delicious-03a by Daniel (Emergence-Media.com), on Flickr" onclick="javascript:pageTracker._trackPageview ('/outbound/www.flickr.com');"><img src="http://farm3.static.flickr.com/2186/2339976380_688f32c5b7.jpg" alt="SM-Spam-Delicious-03a" height="382" width="500" /></a></p>
<p>Among the usual top Delicious articles about twitter and social networks were three adult websites. All seeded by the same account and all had tags added by same users. Going back to what I&#8217;ve been talking about the past 2-3 weeks, Social Media Spam is a real problem. <a href="http://www.emergence-media.com/2008/02/defending-seo-why-seo-loves-social-media-linkbait/" target="_blank">Just don&#8217;t call it an SEO problem</a>.</p>
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		<title>Connecting with Me: Twitter, Facebook, Flickr</title>
		<link>http://www.emergence-media.com/2008/03/connecting-with-me-twitter-facebook-flickr/</link>
		<comments>http://www.emergence-media.com/2008/03/connecting-with-me-twitter-facebook-flickr/#comments</comments>
		<pubDate>Mon, 03 Mar 2008 05:14:40 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Announcement]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2008/03/connecting-with-me-twitter-facebook-flickr/</guid>
		<description><![CDATA[Hey All,
If you&#8217;re so inclined, I just wanted to publish my information on where you can reach me:
On Twitter: http://www.twitter.com/danielriveong
On Flickr: http://www.flickr.com/photos/emergencemedia
On Facebook: http://www.facebook.com/people/Daniel_Riveong/11700085 
By the way, on Facebook, unless I know you personally, I&#8217;ll add you under &#8220;Limited Profile&#8221; view. I&#8217;m attempting to separate my Personal and Public profiles on the web.
]]></description>
			<content:encoded><![CDATA[<p>Hey All,</p>
<p>If you&#8217;re so inclined, I just wanted to publish my information on where you can reach me:</p>
<p>On Twitter: <a href="http://www.twitter.com/danielriveong" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.twitter.com');">http://www.twitter.com/danielriveong</a></p>
<p>On Flickr: <a href="http://www.flickr.com/photos/emergencemedia" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.flickr.com');">http://www.flickr.com/photos/emergencemedia</a></p>
<p>On Facebook: <a href="http://www.facebook.com/people/Daniel_Riveong/11700085" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.facebook.com');">http://www.facebook.com/people/Daniel_Riveong/11700085 </a></p>
<p>By the way, on Facebook, unless I know you personally, I&#8217;ll add you under &#8220;Limited Profile&#8221; view. I&#8217;m attempting to separate my Personal and Public profiles on the web.</p>
]]></content:encoded>
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		<title>Defending SEO: Why SEO loves Social Media &#038; Linkbait</title>
		<link>http://www.emergence-media.com/2008/02/defending-seo-why-seo-loves-social-media-linkbait/</link>
		<comments>http://www.emergence-media.com/2008/02/defending-seo-why-seo-loves-social-media-linkbait/#comments</comments>
		<pubDate>Mon, 25 Feb 2008 00:17:34 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Commentary]]></category>

		<category><![CDATA[Linkbait]]></category>

		<category><![CDATA[SEO]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[Social Media Marketing (SMM)]]></category>

		<category><![CDATA[Social Media Optimization (SMO)]]></category>

		<category><![CDATA[Strategy]]></category>

		<category><![CDATA[Viral Marketing]]></category>

		<category><![CDATA[Word of Mouth]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2008/02/defending-seo-why-seo-loves-social-media-linkbait/</guid>
		<description><![CDATA[
Steve Rubel of Micro Persuasion caused a stir in the SEO community last week by declaring that &#8220;SEO Shenanigans Pose a Clear and Present Danger to Social Media&#8220;, writing:
&#8220;I have recently witnessed a disturbing trend. Some respected experts are advocating launching social media marketing programs solely for the purpose of influencing search engines, rather than [...]]]></description>
			<content:encoded><![CDATA[<div style="text-align: center"><img title="SEO loves Social Media" alt="SEO loves Social Media" src="/img/blog/seo-loves-social-media.jpg" /></div>
<p><a href="http://steverubel.typepad.com/about.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/steverubel.typepad.com');">Steve Rubel</a> of <a href="http://www.micropersuasion.com/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.micropersuasion.com');">Micro Persuasion</a> caused a stir in the SEO community last week by declaring that &#8220;<a href="http://www.micropersuasion.com/2008/02/seo-shenanigans.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.micropersuasion.com');">SEO Shenanigans Pose a Clear and Present Danger to Social Media</a>&#8220;, writing:</p>
<blockquote><p>&#8220;I have recently witnessed a disturbing trend. Some respected experts are advocating launching social media marketing programs solely for the purpose of influencing search engines, rather than with the intent of fostering collaboration and genuine communication.</p></blockquote>
<p>Having started this blog because I saw the increasingly link between SEO and Social Media, Steve and I are definitely on the opposite sides of the fence here. But, I think we can unite behind three central arguments:</p>
<ol>
<li><strong>We Marketers, Advertisers and PR People don’t make Social Media…</strong><br />
What makes something viral or social is how involved the people get with the media. There are no such things as “Viral Vidoes” or “Social Networks” unless people use them. What we make has have to be interesting, authentic and worthy of being passed on to friends.</li>
<li><strong>…But we can help encourage Social Media to happen easier.</strong><br />
As PR, Marketers and SEO folks: our role is to only encourage “word of mouth” and social media participation, we cannot create it; that’s what “Social Media Optimization” is about. But to not to inform clients on the benefits of “Add to Del.icio.us links” or “Start a Blog to start a buzz” would be a failure of the part of the Agency. Of course, we must align tactics (Social Media) with goals (Building Community, Links) and the appropriateness (building real content people want to talk about) of the overall strategy.</li>
<li><strong>Social Media and ROI: What do you tell the COO &#038; CEO?</strong><br />
In the end of the day, many clients ask “What’s the ROI on this?”. To say we’re going to use “Social Media to be part of the Community” will not cut it for many C-Level executives. Tell them that going long term on Social Media mans better SEO, Word of Mouth, Brand Awareness and Customer Service will make them listen.</li>
</ol>
<p><strong>Like Google Says: &#8220;The best way to create good links is to have good content&#8221;</strong></p>
<div style="text-align: center"><a target="_blank" href="http://www.flickr.com/photos/dannysullivan/548136525/"><img width="294" height="185" title="Google wants Good Content, Good Links" alt="Google wants Good Content, Good Links" src="/img/blog/google-loves-links-content.jpg" /><br />
A Google Ad: From Danny Sullivan&#8217;s Flickr Stream<br />
</a></div>
<p>As long as the SEO drive for &#8220;linkbait&#8221; (creating content to attract people to link back to the site) serves to create relevant and authentic Social Media content people will be interested in, the Community will benefit. The Community will quickly discern what&#8217;s worthy of being talked about, and what&#8217;s not. That&#8217;s the power of Word of Mouth and Social Media.</p>
<p>Read more on other points where I take a differing view from Steve:</p>
<ol>
<li>Social Media Spam: Just from SEO people?</li>
<li>The SEO Community has been in Social Media  as long as PR has, even <strong>Google encourages linkbait and writes on being Diggable</strong></li>
<li>Social Media as SEO: Social Media is the Ultimate Search Engine Algorithm</li>
</ol>
<p><span id="more-170"></span></p>
<p><strong>1. Social Media Spam: Just from SEO people?</strong><br />
Steve is worried about how every SEO person will join Del.icio.us, vote on StumbleUpon and start blogs and twitters in some vague hopes of getting more links and getting better SEO. SEO spam is a real danger, but Social Media already has it&#8217;s own problems.</p>
<p>Last year, <a href="http://www.techcrunch.com/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.techcrunch.com');">TechCrunch</a> featured an article entitled &#8220;<a href="http://www.techcrunch.com/2007/11/22/the-secret-strategies-behind-many-viral-videos/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.techcrunch.com');">The Secret Strategies Behind Many “Viral” Videos</a>&#8220;, which basically walked through a process of how to game and spam YouTube for viral video marketing success:</p>
<blockquote><p>&#8220;Every power user on YouTube has a number of different accounts. So do we. A great way to maximize the number of people who watch our videos is to create some sort of controversy in the comments section below the video.We get a few people in our office to log in throughout the day and post heated comments back and forth (you can definitely have a lot of fun with this)&#8221;</p>
<p>&#8230;Also, we aren’t afraid to delete comments – if someone is saying our video (or your startup) sucks, we just delete their comment.&#8221;</p></blockquote>
<p>What this shows is that Social Media has always been targeted by shady Social Media Marketers and has always been under the fear of someone trying to &#8220;game&#8221; Social Media for publicity, branding, eyeballs on videos and links for SEO. Sony&#8217;s fake blog called &#8220;<a href="http://www.searchviews.com/index.php/archives/2006/12/sony-fake-blog-worse-than-mcdonalds-blog-walmart-blog-lonelygirl-combined.php" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.searchviews.com');">All I want for Xmas is a P2P</a>&#8221; comes to mind.</p>
<p>I think it is unfair to point a figure directly at SEO alone. This is a Social Media problem.</p>
<p><strong>2. The SEO Community has been in Social Media  as long as PR has, even </strong><strong>Google encourages linkbait and writes on being Diggable</strong></p>
<p>Far from what Steve calls a &#8220;disturbing trend&#8221;, SEO&#8217;s love of Social Media has existed at least since 2005 (if not earlier). SEOMoz was one of the first companies talking about linkbait back in 2005: &#8220;<a href="http://www.seomoz.org/blog/rand-how-do-i-make-linkworthy-content" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.seomoz.org');">Rand, How do I make Link-Worthy Content?</a>&#8220;, “<a href="http://www.seomoz.org/blog/when-money-cant-buy-you-link-love" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.seomoz.org');">When Money Can&#8217;t Buy You Link Love</a>”Even Google has gotten into the act with declaring in a UK ad that : &#8220;The more people you have linking to your site, the better. And the bet way to create good links is to have good content&#8221;</p>
<p><a href="http://www.flickr.com/photos/dannysullivan/548136525/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.flickr.com');"><img title="Flickr: T-Mobile Pitches Google SEO" alt="Flickr: T-Mobile Pitches Google SEO" src="http://farm2.static.flickr.com/1433/548136525_ed02125a43.jpg" /></a></p>
<p>In the end of 2006, Stefanie at the <a href="http://googlewebmastercentral.blogspot.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/googlewebmastercentral.blogspot.com');">Google Webmaster Blog</a>, write in &#8220;<a href="http://googlewebmastercentral.blogspot.com/2006/12/building-link-based-popularity.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/googlewebmastercentral.blogspot.com');">Building Link Based Popularity</a>&#8220;:</p>
<blockquote><p>&#8220;Discounting non-earned links by search engines opened a new and wide field of tactics to build link-based popularity: Classically this involves optimizing your content so that thematically-related or trusted websites link to you by choice. A more recent method is link baiting, which typically takes advantage of Web 2.0 social content websites. One example of this new way of generating links is to submit a handcrafted article to a service such as http://digg.com.&#8221;</p></blockquote>
<p><strong>3. Social Media as SEO: Social Media is the Ultimate Search Engine Algorithm</strong></p>
<p>As I&#8217;ve written about in the past, SEO is no longer SEO. It is <a href="http://www.emergence-media.com/2007/02/seo-as-website-positioning-strategy/" target="_blank">Website Positioning Strategy</a>. As noted in the Google Webmaster Blog and Google Guidelines, high rankings in Google comes from strong relevancy: building content people want to view and content people want to link to.</p>
<p>The more strategic goal of SEO is then the same as Social Media:</p>
<ul>
<li>Building an online presence (website to blog to ecommerce shop) with the Community in mind</li>
<li>Building relevant content your audience wants</li>
<li>Understanding how you can participate in that desired community</li>
<li>Be present where ever your potential customers are: optimize for being on Yelp.com, Flickr.com - not just Google.com</li>
<li>Making your website &#8220;optimized&#8221; for conversion: make it as easy as possible for visitors to buy, register etc</li>
<li>Optimize your site to be portable, linkable, &#8220;mash-up able&#8221; with Social Media Optimization</li>
</ul>
<p>Basically, the above asks &#8220;Can you build an online presence that is open, relevant and active in the community you want to be belong to&#8221;. If you can do the above, you will naturally be a strong leader in building an online brand, brand awareness, customer satisfaction and SEO.</p>
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		<title>Twitter: PBWiki doing Conversations or Pitching?</title>
		<link>http://www.emergence-media.com/2008/02/twitter-pbwiki-doing-conversations-or-pitching/</link>
		<comments>http://www.emergence-media.com/2008/02/twitter-pbwiki-doing-conversations-or-pitching/#comments</comments>
		<pubDate>Thu, 14 Feb 2008 09:30:04 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Community Marketing]]></category>

		<category><![CDATA[Quick Post]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[User Behavior]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2008/02/twitter-pbwiki-doing-conversations-or-pitching/</guid>
		<description><![CDATA[Being a marketer in the Social Media space, I always tell clients that people do not want to be pitched to but rather have actual conversations&#8230;just like in real life. Recently this week, I was reminded exactly what that means.

I recently asked the &#8220;Twittersphere&#8221; on their thoughts on wikis (specifically, I was thinking for use [...]]]></description>
			<content:encoded><![CDATA[<p>Being a marketer in the Social Media space, I always tell clients that people do not want to be pitched to but rather have actual conversations&#8230;just like in real life. Recently this week, I was reminded exactly what that means.</p>
<div style="text-align: center"><a href="http://twitter.com/danielriveong/statuses/705830912" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');"><img alt="PBWiki &#038; Twitter" title="PBWiki &#038; Twitter" src="/img/blog/pbwiki-twitter00.jpg" /></a></div>
<p>I recently asked the &#8220;Twittersphere&#8221; on their thoughts on wikis (specifically, I was thinking for use with Emergence-Media). Should I use PBWik or try out WetPaint? I&#8217;ve used PBWiki for a long time and belong to over 10 PBwikis, but I was compelled by WetPaint&#8217;s refreshing interface. What I didn&#8217;t find so refreshing was PBWiki&#8217;s initial response to my Twitter:</p>
<div style="text-align: center"><a href="http://twitter.com/pbwiki/statuses/705802692" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');"><img alt="PBWiki &#038; Twitter" title="PBWiki &#038; Twitter" src="/img/blog/pbwiki-twitter01.jpg" /></a></div>
<p>Now, I&#8217;ve met PBWiki folks and they&#8217;re good people. But, their simple comment &#8220;I would go with PBWiki&#8221; completely turned me off. Why?</p>
<p>I had a really bad taste in my mouth for being so directly pitched to by what felt like was a one-to-one person medium. I was expecting <a href="http://www.csitnm.com/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.csitnm.com');">not a &#8220;pitch&#8221; but &#8220;customer service&#8221;</a>: &#8220;What are you looking for in a wiki? Would you like to try our free trial?&#8221;</p>
<p>Am I nitpicking? Maybe, and again I love the PBwiki guys so I hate to use them as an example (albeit small example). But, I fear how may other consumers out there could be so easily turned-off by something so small, yet so big.</p>
<p>The ability to deliver context and proper conversation right off the bat is everything and in this one small case, that didnt happen.</p>
<p>The lesson (as best done in humor of <a href="http://www.gapingvoid.com/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.gapingvoid.com');">Hugh MacLeod</a>):</p>
<div style="text-align: center"><a href="http://www.flickr.com/photos/lynetter/152085126/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.flickr.com');"><img width="467" height="374" alt="Hugh: " title="Hugh: " src="http://farm1.static.flickr.com/48/152085126_5e4fec53eb.jpg?v=1148502144" /></a></div>
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		<title>Happy Friday: Paid Search 101 Rap Video</title>
		<link>http://www.emergence-media.com/2008/02/paid-search-101-rap-video/</link>
		<comments>http://www.emergence-media.com/2008/02/paid-search-101-rap-video/#comments</comments>
		<pubDate>Sat, 09 Feb 2008 04:12:04 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Miscellaneous]]></category>

		<category><![CDATA[PPC]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2008/02/paid-search-101-rap-video/</guid>
		<description><![CDATA[Happy Friday, here&#8217;s a YouTube video on PPC

This is how we&#8217;ll get down in all future client training meetings.
This Paid Search 101 Rap Video was found via Laura Lippay from Facebook. So kudos to her for the find!
]]></description>
			<content:encoded><![CDATA[<p><b>Happy Friday, here&#8217;s a YouTube video on PPC</b></p>
<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/c96LTLlaXew&#038;rel=1"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/c96LTLlaXew&#038;rel=1" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object></p>
<p>This is how we&#8217;ll get down in all future client training meetings.</p>
<p>This Paid Search 101 Rap Video was found via Laura Lippay from Facebook. So kudos to her for the find!<!--b52343c47c17f57b6e9e75dd4bb32bb5--></p>
]]></content:encoded>
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		<title>New York Times Polling Project: Social Media &#038; Newspapers</title>
		<link>http://www.emergence-media.com/2008/02/new-york-times-polling-project-social-media-newspapers/</link>
		<comments>http://www.emergence-media.com/2008/02/new-york-times-polling-project-social-media-newspapers/#comments</comments>
		<pubDate>Fri, 08 Feb 2008 09:04:39 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Miscellaneous]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[Strategy]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2008/02/new-york-times-polling-project-social-media-newspapers/</guid>
		<description><![CDATA[

During the February 5th US Elections (aka &#8220;Super Tuesday&#8221;), I noticed on Twitter that people were participating in the New York Times&#8217; &#8220;Polling Place Photo Project&#8221; website, a place to share photos and experiences of voting in the US on election day.
This New York Times website serves two interesting thought pieces on Social Media and [...]]]></description>
			<content:encoded><![CDATA[<p><a title="New York Time's " target="_blank" href="http://www.flickr.com/photos/emergencemedia/2250396510/" /></p>
<div style="text-align: center"><a href="http://www.flickr.com/photos/emergencemedia/2250396510/" title="New York Time's " target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.flickr.com');"><img width="450" height="310" alt="New York Time's " src="http://farm3.static.flickr.com/2028/2250396510_f865d226e5_o.jpg" /></a></div>
<p>During the February 5th US Elections (aka &#8220;Super Tuesday&#8221;), I noticed on <a href="http://twitter.com/emilychang/statuses/682293472" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/twitter.com');">Twitter</a> that people were participating in the New York Times&#8217; &#8220;<a href="http://pollingplaces.nytimes.com/content.cfm?page=photo_detail&#038;voterID=2164702&#038;photoID=7081454&#038;fromSearch=1" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/pollingplaces.nytimes.com');">Polling Place Photo Project</a>&#8221; website, a place to share photos and experiences of voting in the US on election day.</p>
<p>This New York Times website serves two interesting thought pieces on Social Media and Newspapers:</p>
<ol>
<li>Changes: Business and Website Strategy</li>
<li>Search Engine Optimization: Linkbait Opportunity</li>
</ol>
<p><span id="more-164"></span><strong>Changing Business, Changing Website Strategy</strong></p>
<p><strong />At the surface, the introduction of bloggers and websites like New York Times&#8217; “Polling Place Photo Project” seem just as a value add to bring additional awareness to the newspapers. However, this appears part of general trend where newspapers are becoming news-focused websites that happen to have a printed paper-edition.</p>
<p>Indeed, New York Times and Wall Street Journal continue to new content - add bloggers (<a href="http://freakonomics.blogs.nytimes.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/freakonomics.blogs.nytimes.com');">Freakonomics</a>), exclusive online content, video essays, and website spinoffs (<a href="http://www.opinionjournal.com/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.opinionjournal.com');">OpinionJournal.com</a> for WSJ and <a href="http://www.blogrunner.com/snapshot/topics/technology/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.blogrunner.com');">Blogrunner.com</a> for NY Times) - that are changing the very meaning of what a newspaper is.</p>
<p>Remember what NY Times was back in the 1990s? Merely a literal online version of the newspaper:</p>
<p><a title="New York Times Screenshot from 1996 by Daniel (Emergence-Media.com), on Flickr" href="http://www.flickr.com/photos/emergencemedia/2249600109/" /></p>
<div style="text-align: center"><a href="http://www.flickr.com/photos/emergencemedia/2249600109/" title="New York Times Screenshot from 1996 by Daniel (Emergence-Media.com), on Flickr" onclick="javascript:pageTracker._trackPageview ('/outbound/www.flickr.com');"><img width="450" height="356" alt="New York Times Screenshot from 1996" src="http://farm3.static.flickr.com/2359/2249600109_e64949bd08_o.jpg" /></a></div>
<p><strong>Polling Photos Project as Linkabit and Missed SEO Opportunity</strong></p>
<p>The NY Times “Polling Place Photo Project” website also represents genuinely interesting content, beyond the &#8220;forward to a friend video&#8221; viral approach, with a fairly scalable user-generated structure.</p>
<p>The website has attracted over <a href="https://siteexplorer.search.yahoo.com/advsearch?p=http%3A%2F%2Fpollingplaces.nytimes.com&#038;bwm=i&#038;bwmo=d&#038;bwmf=s" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/siteexplorer.search.yahoo.com');">2,000 links to the New York Times domain</a> and has fairly descent positioning for keywords like &#8220;San Francisco Polling Place&#8221;. The website has not be search engine optimized, yet by its inherent relevancy and strength of the link popularity has attained fairly descent rankings (usually within the top 20-30). With a proper SEO campaign and increased emphasis as a resource for polling places in the US, New York Times could have a very strong website in time for the November 2008 elections. And really, why not?</p>
<p><em>Anyone from NY Times wanna give me a call? :)</em><!--2e11beddec0a1ee4761e0bf7c358cd14--></p>
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		<title>&#8220;Social Network Fatigue&#8221;: Expect to hear that alot in 2008</title>
		<link>http://www.emergence-media.com/2008/02/social-network-fatigue-expect-to-hear-that-alot-in-2008/</link>
		<comments>http://www.emergence-media.com/2008/02/social-network-fatigue-expect-to-hear-that-alot-in-2008/#comments</comments>
		<pubDate>Mon, 04 Feb 2008 22:03:56 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Social Networks]]></category>

		<category><![CDATA[User Behavior]]></category>

		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2008/02/social-network-fatique-expect-to-hear-that-alot-in-2008/</guid>
		<description><![CDATA[Start-up investor, Esther Dyson, once remarked that &#8220;Facebook is the New Google&#8220;. That was back in 2007. 2008 will be the year the term “Social Network Fatigue” will be thrown about more and more as the buzzword du jour.  While mid-2007 marked the high point in Facebook mania, we will see heavier scrutiny in [...]]]></description>
			<content:encoded><![CDATA[<p>Start-up investor, Esther Dyson, once remarked that &#8220;<a href="http://blog.wired.com/business/2007/08/esther-dyson-sp.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/blog.wired.com');">Facebook is the New Google</a>&#8220;. That was back in 2007. 2008 will be the year the term “Social Network Fatigue” will be thrown about more and more as the buzzword du jour.  While mid-2007 marked the high point in Facebook mania, we will see heavier scrutiny in social networks for actual monetization models and also as an advertising vehicle.</p>
<p class="MsoNormal">Already, January has shown some major negative coverage on  Social Networks:</p>
<ol>
<li><strong>MySpace is Engagement Are Down?</strong><br />
&#8220;The average length of time users spend on all of the top three sites is on the slide. Bebo, MySpace and Facebook all took double-digit percentage hits in the last months of 2007.&#8221; From the <a href="http://www.theregister.co.uk/2008/01/31/myspace_fb_comscore_drop/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.theregister.co.uk');">Register.Co.UK</a></li>
<li><strong>Google sees issue with Social Network Ads</strong><br />
&#8220;We have found that social networking inventory is not monetizing as well as expected.&#8221;  George Reyes, CFO of Google. From the <a href="http://www.ft.com/cms/s/0/9b6d342e-d068-11dc-9309-0000779fd2ac.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.ft.com');">Financial Times</a></li>
<li><strong>Facebook Applications (Widgets) Decrease in Popularity</strong><br />
<em>&#8220;All</em> of the top 10 leaderboard applications have seen substantial drops in daily users since peaking in November and December,&#8221;<br />
From <a href="http://www.readwriteweb.com/archives/have_facebook_apps_peaked_in_popularity.php" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.readwriteweb.com');">Read/Write Web</a></li>
</ol>
<p>Of course not all negative press on Social Network will pan out to be true (such as the suspect Register article above). However, overall the fickleness of <s>users</s> people and the <a href="http://www.emergence-media.com/2007/03/rocketboom-web-20-need-for-new-advertising-models/" target="_blank">notoriously low CTRs for Social Networks</a> will become more and more common talk. And how will this be addressed?</p>
<p>My colleague, William Gaultier, over at <a href="http://www.e-storm.com/blog/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.e-storm.com');">e-Storm’s Blog</a>  will be writing about how marketers doing Social Networks Ads need to look less at direct CTRs but rather “view-through clicks” as a the smarter metrics for success. &#8220;View-Through&#8221; tracking through cookies allows marketers to correlate between ad impressions with latent clicks, such as users who see an ad on Facebook for an &#8220;iPod Cases&#8221; website, but visit the website later directly and not through clicking on the ad.<!--307f4b1db0b64228f356c4dfaac2d9ee--></p>
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		<title>Adobe&#8217;s Blogger Response to the Omniture Tracking Issue</title>
		<link>http://www.emergence-media.com/2008/01/adobes-blogger-response-to-the-omniture-tracking-issue/</link>
		<comments>http://www.emergence-media.com/2008/01/adobes-blogger-response-to-the-omniture-tracking-issue/#comments</comments>
		<pubDate>Mon, 14 Jan 2008 15:53:41 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Blogs]]></category>

		<category><![CDATA[Commentary]]></category>

		<category><![CDATA[Quick Post]]></category>

		<category><![CDATA[Word of Mouth]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2008/01/adobes-blogger-response-to-the-omniture-tracking-issue/</guid>
		<description><![CDATA[
Case Study in Crisis Management via Blogging

A few weeks ago, ValleyWag and others brought a story about how some blogger found out that certain Adobe software seemed to secretly send data to Omniture via an obscure looking URL. Of course, anything about company spying took off in a frenzy.
Interestingly, John Nack, Senior PM for Adobe, [...]]]></description>
			<content:encoded><![CDATA[<div style="text-align: center"><a href="http://blogs.adobe.com/jnack/2007/12/whats_with_adob.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/blogs.adobe.com');"><img alt="Adobe: What's with the Shady Server Name?" title="Adobe: What's with the Shady Server Name?" src="/img/blog/adobe-shady-server.jpg" /></a></div>
<p><strong>Case Study in Crisis Management via Blogging<br />
</strong><br />
A few weeks ago, <a href="http://valleywag.com/338011/wear-tinfoil-hats-when-using-adobe-products" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/valleywag.com');">ValleyWag</a> and others brought a story about how some blogger found out that certain Adobe software seemed to secretly send data to Omniture via an obscure looking URL. Of course, anything about company spying took off in a frenzy.</p>
<p>Interestingly, John Nack, Senior PM for Adobe, has been <a href="http://blogs.adobe.com/jnack/2008/01/adobe_and_omnit.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/blogs.adobe.com');">responding</a> to the negative Word-of-Mouth via his blog on the Adobe domain, which is not technically an official Adobe Blog (so the disclaimer says).</p>
<p>However, he&#8217;s been the main spokesperson to address the issues and notice how non-PR the titles of the blog post are, e.g. &#8220;<a href="http://blogs.adobe.com/jnack/2008/01/adobe_and_omnit.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/blogs.adobe.com');">What&#8217;s with Adobe &#038; the shady server name?</a>&#8221;</p>
<p>The response to his blog post vary, but are relatively positive and open. Questions: How much did the tone of his blog post helped influenced a more tame and positive response? Would a traditional PR spokesperson be able to help do the same? And how much of John Nack&#8217;s blog postings have to be cleared by PR, Marketing or Legal?</p>
<ul>
<li>&#8220;<a href="http://blogs.adobe.com/jnack/2008/01/adobe_and_omnit.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/blogs.adobe.com');">Adobe and Omniture: Further details</a>&#8220;</li>
<li>&#8220;<a href="http://blogs.adobe.com/jnack/2007/12/whats_with_adob.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/blogs.adobe.com');">What&#8217;s with Adobe &#038; the shady server name?</a>&#8220;</li>
<li>&#8220;<a href="http://blogs.adobe.com/jnack/2007/12/adobe_ate_me_ba.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/blogs.adobe.com');">Adobe ate me baby!!</a>&#8220;</li>
</ul>
<p>PS: And yes, after a 2-3 month hiatus, I&#8217;m back on Emergence-Media blogging! Yay!<!--09b6fcde14d12c417f3ebb72261c18cd--></p>
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		<title>WGA Writer Strike: The Longtail Revenue is at Stake</title>
		<link>http://www.emergence-media.com/2007/11/wga-writer-strike-the-longtail-revenue-is-at-stake/</link>
		<comments>http://www.emergence-media.com/2007/11/wga-writer-strike-the-longtail-revenue-is-at-stake/#comments</comments>
		<pubDate>Wed, 28 Nov 2007 08:42:50 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Miscellaneous]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2007/11/wga-writer-strike-the-longtail-revenue-is-at-stake/</guid>
		<description><![CDATA[
My friend Nina speaks out on the WGA Strike
The WGA Writer strike has been ongoing for more than two weeks now. At the heart of it, the WGA Writer Strike is a signaling that writers and the producers knows that the future of film and televisions shows is not in cable television, but with in [...]]]></description>
			<content:encoded><![CDATA[<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/iJtOpes6Qo4&#038;rel=0&#038;color1=0xd6d6d6&#038;color2=0xf0f0f0&#038;border=0"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/iJtOpes6Qo4&#038;rel=0&#038;color1=0xd6d6d6&#038;color2=0xf0f0f0&#038;border=0" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object><br />
<small>My friend <a href="http://www.theslackdaily.com/2007/11/why-i-fight.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.theslackdaily.com');">Nina</a> speaks out on the WGA Strike</small></p>
<p>The WGA Writer strike has been ongoing for more than two weeks now. At the heart of it, the WGA Writer Strike is a signaling that writers and the producers knows that the future of film and televisions shows is <strong>not</strong> in cable television, but with in the &#8220;New Media&#8221;: we are moving away from broadcast/cable and DVDs to the long tail of content delivery via IPTV, Internet Downloads, download-to-mobiles shows and other forms of &#8220;Straight to Internet&#8221; and &#8220;On-demand&#8221; distribution methods.</p>
<p>As the channel by which we watch television and film diversify way from movie theaters and cable tv, writers should be rightly compensated with their work no matter what delivery mechanism is used. Currently, this is not the case. </p>
<p>Currently, writers are not seeing a dime from iTunes, Amazon OneBox or on-demand streaming on NBC.com. And what are writers seeing from DVD sales? 4 cents. Between 2-5 writers a show That&#8217;s what? 1 penny per DVD sold? This is not a case about greed. Just like most music bands never hit it big time, most writers are not driving around in brand new BMWs. But I am sure many producers are.</p>
<p>Adam at Gizmodo says it best <a href="http://gizmodo.com/gadgets/solidarity/the-wga-strike-and-the-death-of-television-322068.php" onclick="javascript:pageTracker._trackPageview ('/outbound/gizmodo.com');">here</a>:</p>
<blockquote><p>&#8220;Imagine if the recording industry decided that the internet was merely a way to promote CDs and that no songs sold online counted when paying musicians. Their argument would be that people were just checking out those songs and might go buy the CD later, at which point the artist would get paid. This is essentially the argument the Alliance of Motion Picture and Television Producers (AMPTP) is making.&#8221;</p></blockquote>
<p>Despite the producers saying that the digital medium is both unproven and unknown, both the writers and producers knows where the future is headed. This is why the producers are slow to bargain with the writers and why the writers literally cannot afford to lose.<!--aea89bea3198e1e3abbc89b83b7fdd53--><!--9c0f362ca7c192229d195693f6632732--></p>
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		<title>Facebook Demographic &#038; User Statistics Fun</title>
		<link>http://www.emergence-media.com/2007/11/facebook-demographic-user-statistics-fun/</link>
		<comments>http://www.emergence-media.com/2007/11/facebook-demographic-user-statistics-fun/#comments</comments>
		<pubDate>Fri, 09 Nov 2007 08:46:22 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Analytics]]></category>

		<category><![CDATA[Demographics]]></category>

		<category><![CDATA[Facebook]]></category>

		<category><![CDATA[Quick Post]]></category>

		<category><![CDATA[Social Networks]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2007/11/facebook-demographic-user-statistics-fun/</guid>
		<description><![CDATA[
Ever wanted to reach Halliburton Employees, 30-65, from Texas?
I&#8217;ve been playing around with the Facebook advertisement system, even posting a few ads here and there. The most fun I have right now is using Facebook&#8217;s  ad targeting tool to mine the demographic data from their user profiles.
A marketer can target users by workplace (ranging [...]]]></description>
			<content:encoded><![CDATA[<p><img title="Halliburton Facebook Users" alt="Halliburton Facebook Users" src="/img/blog/fb-halliburtonsm.gif" /></p>
<p><strong>Ever wanted to reach Halliburton Employees, 30-65, from Texas?</strong><br />
I&#8217;ve been playing around with the Facebook advertisement system, even posting a few ads here and there. The most fun I have right now is using Facebook&#8217;s  ad targeting tool to mine the demographic data from their user profiles.</p>
<p>A marketer can target users by workplace (ranging from the French Embassy in the US to Exxon-Mobile), countries (over 30 countries representing +39 million users) and interest (&#8221;A Clockwork Orange&#8221; to Judaism) and other data. For example, I can now target about 40 people who work for Halliburton (They have a Facebook Network?), live in Texas and are from 30-65 years old.</p>
<p>And more then that, I thought it would be interesting to get some high-level demographic data on Facebook in the following areas:</p>
<ol>
<li><strong>Top US Geek Cities and Facebook Users</strong> (Geek Cities as defined by <a href="http://www.wired.com/wired/archive/15.01/geekcities.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.wired.com');">Wired Magazine</a>)</li>
<li><strong>All Countries Facebook Advertising targets for by Population</strong>: From Lebanon to the Dominican Republic</li>
<li><strong>US Facebook Users by Age Group</strong>: College Age Still Dominates</li>
<li><strong>US Facebook Users by Educational Background: </strong>21% are Highschoolers?</li>
<li><strong>Largest US Cities and Facebook Users</strong>: 20% of Chicagoans on Facebook?</li>
<li><strong>Google, Yahoo, Microsoft and Ask and Facebook Users</strong>: Where are the Ask/IAC people?</li>
<li><strong>Microsoft Facebook Users by Age Group</strong>: Over 30% over 35 years old</li>
<li><strong>Top Software Companies and Facebook Users</strong> (Software Companies defined by <a href="http://money.cnn.com/magazines/fortune/fortune500/2007/industries/Internet_Services_and_Retailing/1.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/money.cnn.com');">Fortune</a>)</li>
</ol>
<p><strong>Top US Geek Cities and Facebook Users </strong>(Geek Cities as defined by <a href="http://www.wired.com/wired/archive/15.01/geekcities.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.wired.com');">Wired Magazine</a>)<br />
<img alt="Facebook Users in Geek Cities" title="Facebook Users in Geek Cities" src="/img/blog/fb-geekcities.gif" /></p>
<p>Note that while the data from Facebook is interesting, one should be cautious about the data:</p>
<ul>
<li>Self-reported profile data always has accuracy issues</li>
<li>Many users do not report their age, workplace, full interests etc</li>
<li>Just because there are 10,000 Microsoft employees on Facebook does not mean they are active on Facebook.</li>
<li>Despite Facebook&#8217;s stringent policies there are fake and multiple profiles on Facebook</li>
</ul>
<p>With that said, see more below graphs and data below.<span id="more-159"></span></p>
<p><strong>All Countries Facebook Advertising targets for by Population</strong>: From Lebanon to the Dominican Republic</p>
<table border=0 cellpadding=0 cellspacing=0 width=211>
<col width=74 style='width:56pt'></p>
<tr height=20>
<td width=137 height=20 bgcolor="#4F81BD" >Countries</td>
<td width=74 bgcolor="#4F81BD" >Facebook Users</td>
</tr>
<tr height=20>
<td height=20 >United States</td>
<td align=right>20,897,580</td>
</tr>
<tr height=20>
<td height=20 >Canada</td>
<td align=right>7,759,540</td>
</tr>
<tr height=20>
<td height=20 >Australia</td>
<td align=right>1,819,020</td>
</tr>
<tr height=20>
<td height=20 >Turkey</td>
<td align=right>1,035,960</td>
</tr>
<tr height=20>
<td height=20 >Sweden</td>
<td align=right>1,005,300</td>
</tr>
<tr height=20>
<td height=20 >Norway</td>
<td align=right>953,240</td>
</tr>
<tr height=20>
<td height=20 >South Africa</td>
<td align=right>649,540</td>
</tr>
<tr height=20>
<td height=20 >France</td>
<td align=right>562,840</td>
</tr>
<tr height=20>
<td height=20 >Colombia</td>
<td align=right>486,120</td>
</tr>
<tr height=20>
<td height=20 >Mexico</td>
<td align=right>453,100</td>
</tr>
<tr height=20>
<td height=20 >Egypt</td>
<td align=right>434,620</td>
</tr>
<tr height=20>
<td height=20 >India</td>
<td align=right>338,900</td>
</tr>
<tr height=20>
<td height=20 >Germany</td>
<td align=right>317,220</td>
</tr>
<tr height=20>
<td height=20 >Singapore</td>
<td align=right>262,500</td>
</tr>
<tr height=20>
<td height=20 >New Zealand</td>
<td align=right>244,220</td>
</tr>
<tr height=20>
<td height=20 >United Arab Emirates</td>
<td align=right>217,680</td>
</tr>
<tr height=20>
<td height=20 >Spain</td>
<td align=right>213,440</td>
</tr>
<tr height=20>
<td height=20 >Lebanon</td>
<td align=right>184,320</td>
</tr>
<tr height=20>
<td height=20 >Ireland</td>
<td align=right>153,080</td>
</tr>
<tr height=20>
<td height=20 >Israel</td>
<td align=right>152,560</td>
</tr>
<tr height=20>
<td height=20 >Italy</td>
<td align=right>142,480</td>
</tr>
<tr height=20>
<td height=20 >Malaysia</td>
<td align=right>140,560</td>
</tr>
<tr height=20>
<td height=20 >Saudi Arabia</td>
<td align=right>130,960</td>
</tr>
<tr height=20>
<td height=20 >Pakistan</td>
<td align=right>130,820</td>
</tr>
<tr height=20>
<td height=20 >Netherlands</td>
<td align=right>129,680</td>
</tr>
<tr height=20>
<td height=20 >Switzerland</td>
<td align=right>128,360</td>
</tr>
<tr height=20>
<td height=20 >China</td>
<td align=right>113,700</td>
</tr>
<tr height=20>
<td height=20 >Japan</td>
<td align=right>105,700</td>
</tr>
<tr height=20>
<td height=20 >Korea, Repubic of</td>
<td align=right>55,000</td>
</tr>
<tr height=20>
<td height=20 >Dominican Republic.</td>
<td align=right>37,740</td>
</tr>
<tr height=0>
<td width=137></td>
<td width=74></td>
</tr>
<p>  </col></table>
</p>
<p>
<strong>US Facebook Users by Age Group</strong>: College Age Still Dominates</p>
<p><img alt="Facebook Age Group" title="Facebook Age Group" src="/img/blog/fb-agegrp.gif" /></p>
<p><strong>US Facebook Users by Educational Background: </strong>21% are Highschoolers?</p>
<p><img alt="Facebook Educational Background" title="Facebook Educational Background" src="/img/blog/fb-edubgd.gif" /></p>
<p><strong>Largest US Cities and Facebook Users</strong>: 20% of Chicagoans on Facebook?</p>
<p><img alt="Facebook Users in Major U.S. Cities" title="Facebook Users in Major U.S. Cities" src="/img/blog/fb-uscities.gif" /></p>
<p><strong>Google, Yahoo, Microsoft and Ask and Facebook Users</strong>: Where are the Ask/IAC people?</p>
<p><img alt="Facebook Users in Search Engine Companies" title="Facebook Users in Search Engine Companies" src="/img/blog/fb-secompanies.gif" /></p>
<p><strong>Microsoft Facebook Users by Age Group</strong>: Over 30% over 35 years old</p>
<p><img alt="Microsoft Facebook Users by Age Group" title="Microsoft Facebook Users by Age Group" src="/img/blog/fb-msftage.gif" /></p>
<p><strong>Top Software Companies and Facebook Users</strong> (Software Companies defined by <a href="http://money.cnn.com/magazines/fortune/fortune500/2007/industries/Internet_Services_and_Retailing/1.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/money.cnn.com');">Fortune</a>)</p>
<p><img alt="Facebook Users in Major Software Companies" title="Facebook Users in Major Software Companies" src="/img/blog/fb-softwarecomp.gif" /></p>
<p><!--055892627a4f7b759fe32f998bc189ee--></p>
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		<item>
		<title>Email Pitches to Bloggers: Where to go with Blogger Relations</title>
		<link>http://www.emergence-media.com/2007/11/email-pitches-to-bloggers-where-to-go-with-blogger-relations/</link>
		<comments>http://www.emergence-media.com/2007/11/email-pitches-to-bloggers-where-to-go-with-blogger-relations/#comments</comments>
		<pubDate>Tue, 06 Nov 2007 07:42:27 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Blogger Ethics]]></category>

		<category><![CDATA[Blogger+Ethics]]></category>

		<category><![CDATA[Blogging Ethics]]></category>

		<category><![CDATA[Commentary]]></category>

		<category><![CDATA[PR]]></category>

		<category><![CDATA[Quick Post]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[Strategy]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2007/11/email-pitches-to-bloggers-where-to-go-with-blogger-relations/</guid>
		<description><![CDATA[
Marshall Kirkpatrick is Angry at Bad Blog Pitches.
Last week was a rough week for marketing and PR professionals in the blogosphere. Chris Anderson (Wire/Longtail), David Meerman and Marshall Kirkpatrick (Read/Write, TechCrunch) wrote critical posts to PR folks who are trying to reach out to bloggers. Chris even published a list of emails from PR people [...]]]></description>
			<content:encoded><![CDATA[<div style="text-align: center"><a href="http://marshallk.com/5-pr-pitches-the-good-and-bad" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/marshallk.com');"><img alt="Marshall Kirkpatrick is Angry" title="Marshall Kirkpatrick is Angry" src="http://emergence-media.com/img/blog/marshallgrowl.jpg" /></a><br />
Marshall Kirkpatrick is Angry at <a href="http://marshallk.com/5-pr-pitches-the-good-and-bad" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/marshallk.com');">Bad Blog Pitches</a>.</div>
<p>Last week was a rough week for marketing and PR professionals in the blogosphere. <a href="http://www.longtail.com/the_long_tail/2007/10/sorry-pr-people.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.longtail.com');">Chris Anderson</a> (Wire/Longtail), <a href="http://www.webinknow.com/2007/10/most-pr-people-.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.webinknow.com');">David Meerman</a> and <a href="http://marshallk.com/5-pr-pitches-the-good-and-bad" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/marshallk.com');">Marshall Kirkpatrick</a> (Read/Write, TechCrunch) wrote critical posts to PR folks who are trying to reach out to bloggers. Chris even published a list of emails from PR people he’s blacklisting.</p>
<p><strong>But what are the responsibilities and expectations of PR/Marketing Agencies and Blogggers?</strong></p>
<p>While I am a marketer by profession, I am also a blogger. I’ve received plenty of horrible blog pitches, like the dreaded “Dear Website Owner” emails or even those completely misunderstanding who I am or who I work for. I’m right there beside with Chris, Marshall and others on this.</p>
<p>We bloggers embrace the long tail influence we have over traditional media, but we don’t like being on what looks like a “Press Release spam list”. Marketers and PR folks need to adapt to this. And as Bloggers, we&#8217;ll always be caught with horrible &#8220;Dear Site Owner&#8221; emails every once in while. It just shouldn&#8217;t be every blog pitch email.</p>
<p>As someone involved in e-Storm’s Social Media efforts, we spend time reading and targeting each blog we recommend our clients to contact. We build a list of bloggers along with a description of each, plus an “Approach &#038; Messaging Recommendations” document for each blogger. Generally, these documents have to be approved both internally by e-Storm and externally by the client before any blogger outreach happens.</p>
<p><strong>Bloggers: Help Educate us PR/Marketing on How to Do It Right</strong></p>
<p>And to my fellow bloggers out there, instead of just being angry, write back and tell them what you’d prefer. Educate us marketers because in this ever changing Blogosphere, we’re all learning what it means to be a blogger, what is a blogger mindset and how can we reach out to bloggers relevantly.</p>
<p>Marketers and PR folks need to learn that the blogosphere is a community, not a place to send press releases to. Let&#8217;s show them by helping them join the community in a relevant and helpful way.</p>
<p>To those rightly annoyed bloggers, point us PR/Marketing flacks to the right direction:</p>
<ul>
<li><a href="http://www.emergence-media.com/lp/blogger-outreach.html" title="Blogger Relations and Outreach" target="_blank">Emergence Media Blogger Relations Outreach Guidelines</a></li>
<li><a href="http://www.pr-squared.com/2007/11/prsquareds_social_media_tactic_4.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.pr-squared.com');">SHIFT Communications Blogging Guidelines</a></li>
<li><a href="http://www.womma.org/blogger/read/" title="10 Principles for Ethical Contact by Marketers" onclick="javascript:pageTracker._trackPageview ('/outbound/www.womma.org');">Word of Mouth Marketing Association: 10 Principles for Ethical Contact by Marketers</a></li>
</ul>
<p>I’ve also set-up a <a href="http://marketingspace.pbwiki.com/Blog-Outreach%3A-How-to-Pitch-Bloggers" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/marketingspace.pbwiki.com');">Wiki on Blogger Outreach</a>, which is available <a href="http://marketingspace.pbwiki.com/Blog-Outreach%3A-How-to-Pitch-Bloggers" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/marketingspace.pbwiki.com');">here</a>. Feel free to contribute as you wish and save bloggers from poorly targeted PR pitches and help PR/marketers from embarrassing themselves.<!--a3dcc9fd1af1f073b0f1d2dcc6acda23--></p>
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		<item>
		<title>Go Beyond Blogger Outreach, Embrace Community Marketing &#038; Relations</title>
		<link>http://www.emergence-media.com/2007/10/go-beyond-blogger-outreach-embrace-community-marketing-relations/</link>
		<comments>http://www.emergence-media.com/2007/10/go-beyond-blogger-outreach-embrace-community-marketing-relations/#comments</comments>
		<pubDate>Mon, 29 Oct 2007 08:11:27 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Blog Marketing]]></category>

		<category><![CDATA[Blogs]]></category>

		<category><![CDATA[Community Marketing]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[Social Media Marketing (SMM)]]></category>

		<category><![CDATA[Word of Mouth]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2007/10/go-beyond-blogger-outreach-embrace-community-marketing-relations/</guid>
		<description><![CDATA[
 The SF Conservatory of Music has hosted a blogger event.
What has your company done?
Along with the tidal wave of Social Media buzzwords hitting marketing and PR departments, “blogger outreach campaigns” is a big one. Blogger Outreach Campaigns are seen as the new “word of mouth” campaign, which is being looked at as a way [...]]]></description>
			<content:encoded><![CDATA[<div style="text-align: center"><img alt="Bloggers Night at the San Francisco Conservatory of Music" title="Bloggers Night at the San Francisco Conservatory of Music" src="/img/blog/sfcm-bloggers-night.jpg" /><br />
<small> The SF Conservatory of Music has hosted a blogger event.<br />
What has your company done?</small></div>
<p>Along with the tidal wave of Social Media buzzwords hitting marketing and PR departments, “blogger outreach campaigns” is a big one. Blogger Outreach Campaigns are seen as the new “word of mouth” campaign, which is being looked at as a way to virally increase brand awareness and even help drive sales, all at a lower cost than other channels.</p>
<p><strong>Moving Beyond a One-Time Blog Outreach Campaign</strong>
<p>As David Wilson pointed out, Social Media Marketing is not a one-time event. David was using a Digg Article submission for an example, but the same applies for Blogger Community Outreach .</p>
<p>Don’t contact bloggers just when you have something to promote. Bloggers will catch to this very quickly. Just as your PR team keeps a steady relationship with reporters, keep a steady relationship with A-List, B-List and Upcoming bloggers and community beyond promotional emails: asking for feedback on your product/service, invite them for small get-togethers dinners, etc.</p>
<p>But companies will say: “But that takes too much resources to maintain blogger relationships, let’s do a one-time campaign”. Sure but keep in mind the following:</p>
<ol>
<li><strong>Blogs are apart of the your Brand’s Ecosystem</strong><br />
For the brand Spirit Airlines, a blog post with the title &#8220;Do Not Fly Spirit Airlines&#8221; ranks 3 on Google and below it is a blog post on a very damning alleged leak from the Spirit Airlines CEO</li>
<li><strong>Restoring a Brand is Difficulty and Lengthy</strong><br />
According to BtoB, nearly 1 of 5 brands takes 2 years to recover from a crisis affect their brand image, sales or profits.</li>
<li><strong>Customers probably Trust Bloggers more than you</strong><br />
According to Nielsen, 66% of North Americans find Consumer Generated Media, like blogs, as reliable source of news. What are those blogs saying about your brand?</li>
</ol>
<p><strong>Conclusion: Social Media is Bigger than a Single Campaign</strong></p>
<p>Social Media has opened up a whole new world for marketers and PR folks, which requires a long-term strategy beyond a one-off campaign: <strong>Community Marketing &#038; Relation needs to be part of a companies normal PR and Marketing function</strong>.</p>
<p>Blogger Outreach campaigns have their place, but they must take place within a larger strategy of maintaining communications with bloggers and reaching out to those discussing your brand on forums, blogs and elsewhere.</p>
<p>See below for more details on those three points</p>
<p><span id="more-156"></span></p>
<p><strong>1. The Community is Part of your Brand Ecosystem</strong></p>
<p>When I’m asked by companies, “Why should we talk to bloggers or listen to what they say?” I make it clear that they, their brand and even their CEOs, are already being talked about by bloggers. They can join and help shape the conversation or let it shape them.</p>
<p>A quick search for “Paypal” on Google will show “PayPalSucks.com” as #2 on Google. I believe it was Dave McClure that mentioned that while PayPal was reluctant to promote a forum for their users to talk to Paypal, users were going to the PayPalSucks forum instead.<br />
<a href="http://www.news.com/8301-10784_3-9804447-7.html?part=rss&#038;subj=news&#038;tag=2547-1_3-0-5" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.news.com');"> Stephen Spencer of CNET</a> noted how Bloggers were increasingly present brand search results:</p>
<p><em>a. For Zappos</em></p>
<p>In the top Google Search Results, a search for &#8220;Zappos&#8221; presented “I Heart Zappos” blog post and a blog post by Start-Up Review rank top 10.</p>
<div style="text-align: center">
<div style="text-align: center"><img src="/img/blog/serps-zappos.gif" /><br />
<small>First Page Google Result for &#8220;Zappos&#8221;:<br />
A business blog on Zappos and posting called &#8220;I Heart Zappos&#8221;</small></div>
<div align="left">b. For Spirit Airline</div>
<div align="left">
<div align="left">Zappos received stunning reviews by the two blogs in the brand search, but not so for Spirit Airlines. A search for &#8220;Spirit Airlines&#8221; in Google led us to a blog post called &#8220;Do Not Fly Spirit Airlines&#8221; and a blog that posted an alledged leaked memo from the CEO, stating &#8220;Let them tell the world how bad we are&#8221; in response to a customer complaint.</div>
</div>
<div style="text-align: center"><img title="Spirit Airlines" alt="Spirit Airlines" src="/img/blog/serps-spiritairlines.gif" /><br />
<small>A search for Spirit Airlines reveals some severe customer/PR relations issues.</small></div>
</div>
<p><strong>2. Does Your Customers Trust Bloggers More Than You?</strong></p>
<p>Recently, <a href="http://www.nielsen.com/media/2007/pr_071001.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.nielsen.com');">Nielsen conducted a global survey</a> on people’s attitudes towards different advertising channels. Unsurprisingly, Word Of Mouth is king and online banner is second to the bottom.</p>
<div align="left">Bloggers are communicating brands and ranking for them in Google, whether the brand’s companies knows it or not.</div>
<table width="400" cellspacing="2" cellpadding="2" border="0">
<thead>
<td valign="top" colspan="2" BGCOLOR="#CCCCFF">To What Extent Do You Trust the Following Forms of Advertising?</td>
</thead>
<tr>
<td valign="top">Recommendations    from consumers</td>
<td valign="top">78%</td>
</tr>
<tr>
<td valign="top">Newspapers</td>
<td valign="top">63%</td>
</tr>
<tr>
<td valign="top">Consumer    opinions posted online</td>
<td valign="top">61%</td>
</tr>
<tr>
<td valign="top">Brand    websites</td>
<td valign="top">60%</td>
</tr>
<tr>
<td valign="top">Television</td>
<td valign="top">56%</td>
</tr>
<tr>
<td valign="top">Magazines</td>
<td valign="top">56%</td>
</tr>
<tr>
<td valign="top">Radio</td>
<td valign="top">54%</td>
</tr>
<tr>
<td valign="top">Brand    sponsorships</td>
<td valign="top">49%</td>
</tr>
<tr>
<td valign="top">Email    I signed up for</td>
<td valign="top">49%</td>
</tr>
<tr>
<td valign="top">Ads    before movies</td>
<td valign="top">38%</td>
</tr>
<tr>
<td valign="top">Search    engine ads</td>
<td valign="top">34%</td>
</tr>
<tr>
<td valign="top">Online    banner ads</td>
<td valign="top">26%</td>
</tr>
<tr>
<td valign="top">Text    ads on mobile phones</td>
<td valign="top">18%</td>
</tr>
</table>
<p>qasd</p>
<table width="400" cellspacing="2" cellpadding="2" border="0">
<thead>
<tr>
<td colspan="2" BGCOLOR="#CCCCFF">Consumer  Generated Media - such as Blogs - were considered a reliable source of information for North Americans and Asians</td>
</tr>
</thead>
<tr>
<td>North America</td>
<td>66%</td>
</tr>
<tr>
<td>Asia Pacific</td>
<td>62%</td>
</tr>
<tr>
<td>Europe</td>
<td>59%</td>
</tr>
<tr>
<td>EEMEA</td>
<td>57%</td>
</tr>
<tr>
<td>Latam</td>
<td>53%</td>
</tr>
<tr>
<td>Global    Average</td>
<td>61%</td>
</tr>
</table>
<p><strong>3. Your Reputation is at Stake</strong></p>
<p><a href="http://social-media-optimization.com/2007/10/no-reputation-management-plan-in-place/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/social-media-optimization.com');">Dave Wilson</a> recently wrote on a BtoB report that reveal that 57% of marketing executives say they do not have a crisis plan in place in case of any crisis that can lead to negative coverage, declining sales, or reduced profitability. And 53% have experienced such crises.</p>
<p>More telling is how long it took to recover from such crises</p>
<ul>
<li>23% of respondents said it took three months to a year for their brand to fully recover from a crisis</li>
<li>13.3% said it took more than two years to recover</li>
<li>17.7% said they have yet to recover after two years.</li>
</ul>
<p>As part of crisis plan, it helps to have the ear to the ground – understanding what bloggers, reviewers on Amazon and forum members are saying – to look out for potential crises and know how to handle bloggers and others when it happens. You need to keep your ear to the community.</p>
<p><!--44a29af2383f0228cfc707ee2c99cae8--></p>
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		<title>Digital Survivor Challenge: My Team Won!</title>
		<link>http://www.emergence-media.com/2007/10/digital-survivor-challenge-my-team-won/</link>
		<comments>http://www.emergence-media.com/2007/10/digital-survivor-challenge-my-team-won/#comments</comments>
		<pubDate>Fri, 19 Oct 2007 04:22:33 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Conferences]]></category>

		<category><![CDATA[Miscellaneous]]></category>

		<category><![CDATA[Quick Post]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2007/10/digital-survivor-challenge-my-team-won/</guid>
		<description><![CDATA[Last week, I mentioned the Digital Survivor Challenge, where the panelist (that includes me!) were challenged to take in sample businesses from the audience and develop and present a marketing plan outline in 10 minutes. Well two rounds later, the audience voted on the winner and we came out on top!

The two businesses we had [...]]]></description>
			<content:encoded><![CDATA[<p>Last week, I mentioned the <a href="http://www.emergence-media.com/2007/10/ill-be-on-survivor-this-thursday-october-11/" target="_blank">Digital Survivor Challenge</a>, where the panelist (that includes me!) were challenged to take in sample businesses from the audience and develop and present a marketing plan outline in 10 minutes. Well two rounds later, the audience voted on the winner and we came out on top!</p>
<p><img src="http://farm3.static.flickr.com/2151/1585052439_27a0adcf6d.jpg?v=0" alt="Digital Survivor Challenge" /></p>
<p>The two businesses we had to do a marketing plan for were for: </p>
<ul>
<li>&#8220;Open Source&#8221; Musician: The musician wanted to recruit and play with other artist virtually via YouTube and Second Life and also promote him/herself purely online.</li>
<li>Collaboration Service for Carpooling Parents using GoogleMaps: We showed ways how just because you have a web-based software doesn&#8217;t meet you cant promote effectively offline: Such as promotions via PTA meetings.</li>
</ul>
<p>The crowd, while very business savvy, were not necessarily &#8220;Web 2.0&#8243; savvy, which was great. We had to answer questions that helped explained why Web 2.0 applies to small business to non high-tech business. Also, in the Q&#038;A sessions, instead of asking us the &#8220;<a href="http://www.techcrunch.com/2007/07/01/kevin-v-evan/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.techcrunch.com');">difference between Twitter and Pownce</a>&#8220;, we were asked what revenue models worked best for online business, what advertising opportunities would be available in 5 years etc. <strong>Real Questions.</strong></p>
<p>Overall, it was a spectacular event that had many of us outside our comfort zone and giving us an opportunity to discuss Web 2.0 and Marketing with people outside the usual Web 2.0 San Francisco Bay Area circle.</p>
<p>Thanks to Mitch Posada for organizing the event and inviting me. I hope to return for the follow-up Digital Survivor in December/January.</p>
<p><!--4c7a87b42f5d813dd5071f2bde4d908f--></p>
]]></content:encoded>
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		<item>
		<title>SEO &#038; PPC Search Marketing Mix: A Mini Powerpoint Presentation</title>
		<link>http://www.emergence-media.com/2007/10/seo-ppc-search-marketing-mix-a-mini-powerpoint-presentation/</link>
		<comments>http://www.emergence-media.com/2007/10/seo-ppc-search-marketing-mix-a-mini-powerpoint-presentation/#comments</comments>
		<pubDate>Fri, 19 Oct 2007 03:54:56 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[PPC]]></category>

		<category><![CDATA[PowerPoint]]></category>

		<category><![CDATA[Quick Post]]></category>

		<category><![CDATA[SEM]]></category>

		<category><![CDATA[SEO]]></category>

		<category><![CDATA[Search Engines]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2007/10/seo-ppc-search-marketing-mix-a-mini-powerpoint-presentation/</guid>
		<description><![CDATA[As part of reaching out to a broader audience and trying new content, I&#8217;m re-purposing some of my postings as PowerPoints on SlideShare.net for distribution.
Below is a mini PowerPoint on integrating PPC &#038; SEO, drawing from several of my posts. I&#8217;ll update this PowerPoint this weekend. I&#8217;m pushing this out today as part of a [...]]]></description>
			<content:encoded><![CDATA[<p>As part of reaching out to a broader audience and trying new content, I&#8217;m re-purposing some of my postings as <a href="http://www.slideshare.net/EmergenceMedia/integrating-seo-ppc-search-marketing/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.slideshare.net');">PowerPoints on SlideShare.net</a> for distribution.</p>
<p>Below is a mini PowerPoint on integrating PPC &#038; SEO, drawing from several of my posts. I&#8217;ll update this PowerPoint this weekend. I&#8217;m pushing this out today as part of a <a href="http://upcoming.yahoo.com/event/295393/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/upcoming.yahoo.com');">Citizen Agency event</a>, otherwise I would of hold it over until tomorrow.</p>
<div style="width:425px;text-align:center" id="__ss_139114"><object style="margin:0px" width="455" height="395"><param name="movie" value="http://s3.amazonaws.com/slideshare/ssplayer2.swf?doc=integrating-seo-ppc-search-marketing-1192765813483595-2"/><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://s3.amazonaws.com/slideshare/ssplayer2.swf?doc=integrating-seo-ppc-search-marketing-1192765813483595-2" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="488" height="408"></embed></object>
<div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;"><a href="http://www.slideshare.net/?src=embed" onclick="javascript:pageTracker._trackPageview ('/outbound/www.slideshare.net');"><img src="http://s3.amazonaws.com/slideshare/logo_embd.png" style="border:0px none;margin-bottom:-5px" alt="SlideShare"/></a> | <a href="http://www.slideshare.net/EmergenceMedia/integrating-seo-ppc-search-marketing" title="View 'Integrating SEO &amp; PPC Search Marketing' on SlideShare" onclick="javascript:pageTracker._trackPageview ('/outbound/www.slideshare.net');">View</a> | <a href="http://www.slideshare.net/upload" onclick="javascript:pageTracker._trackPageview ('/outbound/www.slideshare.net');">Upload your own</a></div>
</div>
<p><!--6bce242f495e86d520f76e33335e707a--></p>
]]></content:encoded>
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		<item>
		<title>Budgets Shifting to Social Media WoM over SEO?</title>
		<link>http://www.emergence-media.com/2007/10/budgets-shifting-to-social-media-wom-over-seo/</link>
		<comments>http://www.emergence-media.com/2007/10/budgets-shifting-to-social-media-wom-over-seo/#comments</comments>
		<pubDate>Tue, 16 Oct 2007 04:38:57 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Facebook]]></category>

		<category><![CDATA[SEO]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[Social Media Marketing (SMM)]]></category>

		<category><![CDATA[Social Media Optimization (SMO)]]></category>

		<category><![CDATA[Viral Marketing]]></category>

		<category><![CDATA[Word of Mouth]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2007/10/budgets-shifting-to-social-media-wom-over-seo/</guid>
		<description><![CDATA[
Move over SEO, Social Media Marketing has the Cash Now?

Talking with clients and those in the marketing industry, there appears to be an increasing interest in Social Media/Word-of-Mouth at the cost of SEO. Search Engine Optimization has been hot from 2004-2006, but we’re now seeing budgets being shifted to Social Media/Word of Mouth.
Is this true [...]]]></description>
			<content:encoded><![CDATA[<div style="text-align: center"><img title="Social Media Marketing &#038; Facebook" alt="Social Media Marketing &#038; Facebook" src="/img/blog/SocialMediaGoogleTrends.gif" /></div>
<p><strong>Move over SEO, Social Media Marketing has the Cash Now?<br />
</strong></p>
<p>Talking with clients and those in the marketing industry, there appears to be an increasing interest in Social Media/Word-of-Mouth <strong>at the cost of SEO</strong>. Search Engine Optimization has been hot from 2004-2006, but we’re now seeing budgets being shifted to Social Media/Word of Mouth.</p>
<p>Is this true over your at agency or marketing/PR team? Leave a comment and let me know.</p>
<p><span id="more-153"></span></p>
<p><strong>Some general observations&#8230; </strong></p>
<p><em>Changes in the SEO Industry Landscape</em></p>
<ul>
<li>SEO and PPC resources are being shifted to in-house for corporations, with agencies working more as Search Marketing trainers and consultants</li>
<li>SEO trends have become increasingly more reliant on Social Media; hence, terms like the “linkerati” coming out from the SEO world</li>
<li>SES San Jose 2007 was an excellent example on the growing emphasis on WoM/Social Media/PR. SES had a whole track dedicated to Social Media.</li>
</ul>
<p><a target="_blank" href="http://radar.oreilly.com/research/reports/facebook.html" /></p>
<div style="text-align: center"><a href="http://radar.oreilly.com/research/reports/facebook.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/radar.oreilly.com');"><img title="Facebook Platform" alt="Facebook Platform" src="http://radar.oreilly.com/images/9780596517700-181x242.gif" /></a></div>
<p><em>Social Media Marketing &#038; the Widget Economy</em></p>
<ul>
<li>Facebook and Widgets have hit the marketing mainstream with the <a href="http://radar.oreilly.com/research/reports/facebook.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/radar.oreilly.com');">O’Reilly report on Facebook</a> making it officially the year of Facebook and widgets.</li>
<li>San Francisco Bay Area hosted at least 4 conferences on Facebook and Widgets in the past 3 weeks alone: <a href="http://snapsummit.com/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/snapsummit.com');">SNAP</a>, <a href="http://widgetsummit.com/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/widgetsummit.com');">Widget Summit</a>, <a href="http://graphingsocial.com/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/graphingsocial.com');">Graphing Social Patterns</a>, <a href="http://communitynext.com/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/communitynext.com');">CommunityNext Platform</a>.</li>
</ul>
<p>How will SEO adapt? Will it finally turn more into a philosophy of website design and positioning rather than a specific marketing discipline?<!--9d2b7cdc8b5e125a8b93b6e423c63163--></p>
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		<title>I&#8217;ll be on Survivor! This Thursday, October 11</title>
		<link>http://www.emergence-media.com/2007/10/ill-be-on-survivor-this-thursday-october-11/</link>
		<comments>http://www.emergence-media.com/2007/10/ill-be-on-survivor-this-thursday-october-11/#comments</comments>
		<pubDate>Mon, 08 Oct 2007 08:13:01 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Agency Life]]></category>

		<category><![CDATA[Announcement]]></category>

		<category><![CDATA[Conferences]]></category>

		<category><![CDATA[Quick Post]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2007/10/ill-be-on-survivor-this-thursday-october-11/</guid>
		<description><![CDATA[
Ok, maybe not that well known Survivor show.
This coming Thursday, October 11, I will be a panelist (contestant) at HispanicNet’s &#8220;Digital Survivor Challenge&#8221;, where I, along with others, will be in a &#8220;Digital Survivor&#8221; contest to show start-ups and others how to easily set-up &#8220;a dynamic business and web presence on the cheap&#8221;. I&#8217;ll be [...]]]></description>
			<content:encoded><![CDATA[<p><img width="209" height="143" title="Digital Survivor" alt="Digital Survivor" src="/img/blog/digital-survivor.png" /></p>
<p>Ok, maybe not that well known Survivor show.</p>
<p>This coming Thursday, October 11, I will be a panelist (contestant) at HispanicNet’s &#8220;Digital Survivor Challenge&#8221;, where I, along with others, will be in a &#8220;Digital Survivor&#8221; contest to show start-ups and others how to easily set-up &#8220;a dynamic business and web presence on the cheap&#8221;. I&#8217;ll be flexing my Web 2.0 and Social Media that day.</p>
<p>The event will be located at Febwick and West LLP in Mountain View, 6:30 – 9:00. Be There!</p>
<p>Other Contestants:</p>
<ul>
<li>Alex Rowland, CEO, <a href="http://CozmoTV.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/CozmoTV.com');">CozmoTV.com</a></li>
<li>George Revutsky, CEO, <a href="http://ROIworks.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/ROIworks.com');">ROI.works</a> Search Marketing</li>
<li>June Dershewitz, VP of Analytics, <a href="http://Semphonic.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/Semphonic.com');">Semphonic</a></li>
<li>Liliana Townsend, <a href="http://TierraNatal.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/TierraNatal.com');">TierraNatal.com</a></li>
<li>Luis Miguel Ochoa, Stanford University</li>
<li>Marjorie Kase, President, <a href="http://BloggerReps.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/BloggerReps.com');">BloggerReps.com</a></li>
<li>Mauricio Perez, Director, Business Development, <a href="http://Ccube.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/Ccube.com');">Ccube.com</a></li>
</ul>
<p><a href="http://hispanic-net-oct2007.eventbrite.com/" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/hispanic-net-oct2007.eventbrite.com');">HispanicNet Event Information</a><!--62a8b801a62ef6d856a61264c0f2d1c3--></p>
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		<item>
		<title>Gavin Newsom Case Study: Facebook for PR, Branding, and Press Room</title>
		<link>http://www.emergence-media.com/2007/10/gavin-newsom-case-study-facebook-for-pr-branding-and-press-room/</link>
		<comments>http://www.emergence-media.com/2007/10/gavin-newsom-case-study-facebook-for-pr-branding-and-press-room/#comments</comments>
		<pubDate>Thu, 04 Oct 2007 08:15:07 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
		<category><![CDATA[Facebook]]></category>

		<category><![CDATA[Quick Post]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[Social Media Marketing (SMM)]]></category>

		<category><![CDATA[Social Media Optimization (SMO)]]></category>

		<category><![CDATA[Social Networks]]></category>

		<guid isPermaLink="false">http://www.emergence-media.com/2007/10/gavin-newsom-case-study-facebook-for-pr-branding-and-press-room/</guid>
		<description><![CDATA[
Mayor Gavin Newsom&#8217;s Facebook Profile
Summary: Mayor Gavin Newsom &#038; the Personal Brand
There has been a lot of talk on the need to develop the “Personal Brand” and to help build connections to the audiences, customers or even voters via Social Media.
While there is a lot of theory and experimentation, one great example of this has [...]]]></description>
			<content:encoded><![CDATA[<div style="text-align: center"><img title="Gavin Newsom Facebook Profile" alt="Gavin Newsom Facebook Profile" src="/img/blog/gavin-newsom-7.jpg" /><br />
Mayor Gavin Newsom&#8217;s <a href="http://www.facebook.com/profile.php?id=703730625" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.facebook.com');">Facebook Profile</a></div>
<p><strong>Summary: Mayor Gavin Newsom &#038; the Personal Brand</strong></p>
<p>There has been a lot of talk on the need to develop the “Personal Brand” and to help build connections to the audiences, customers or even voters via Social Media.</p>
<p>While there is a lot of theory and experimentation, one great example of this has been the Facebook profile of Gavin Newsom, the Mayor of San Francisco. This posting will breakdown and identify what the folks behind Newsom&#8217;s profile have done so well.</p>
<p><strong>Quick Background on Social Media and the Personal Brand</strong></p>
<p>Todd Defren and his SHIFT team have developed some interesting approach to apply Social Media as “connection builder”, such us with their <a href="http://www.pr-squared.com/2007/02/the_social_media_newsroom_temp.html" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.pr-squared.com');">Social Media Press Rooom</a> (plus a must see <a href="http://www.shiftcomm.com/downloads/smnewsroom_template.pdf" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.shiftcomm.com');">powerpoint</a>).</p>
<p>On the Personal Brand side, there is are two thought leaders I&#8217;ve been following <a href="http://rohitbhargava.typepad.com" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/rohitbhargava.typepad.com');">Rohit Bhargava</a>, who has written extensively on it, and Brian Solis who recently wrote on <a href="http://www.briansolis.com/2008/09/facebook-is-hub-for-your-personal-brand.html" onclick="javascript:pageTracker._trackPageview ('/outbound/www.briansolis.com');">how to approach Facbeook as a “Personal Brand” builder</a>.</p>
<p><strong>Gavin Newsom&#8217;s Facebook Profile: Social Media Press Room and Brand Builder</strong></p>
<p>Mayor Gavin Newsom&#8217;s <a href="http://www.facebook.com/profile.php?id=703730625" target="_blank" onclick="javascript:pageTracker._trackPageview ('/outbound/www.facebook.com');">Facebook profile</a>, or who we call “Mayor McDreamy” at our office, is the first live example I&#8217;ve seen of taking &#8220;Facebook as Brand Builder&#8221; in a well executed way. While the profile is of Mayor Gavin Newsom, it is positioned as a profile for &#8220;Act Locally SF&#8221;, which is the official campaign group for Gavin Newsom.<br />
The profile makes it feel very transparent on what Gavin Newsom&#8217;s interests and passion are and what he is involved in through simple &#8220;Notes&#8221; postings, &#8220;Group&#8221; associations, video, photos - the whole shebang.<br />
At the same time, it is also an active profile: As his friend on Facebook, I&#8217;ve seen his status message change at least once a week (e.g. &#8220;Gavin Newsom is Proud of San Diego&#8217;s Mayor&#8221;) and received invites to charity events that he is involved in.</p>
<p>Let&#8217;s further break down the components that make the profile work:<br />
<span id="more-151"></span></p>
<p><strong>Using Groups and &#8220;Causes&#8221; Application:</strong></p>
<ul>
<li>Shows what Gavin Newsom is compassionate about, give a glimpse beyond what he cares about beyond local issues, such as &#8220;Doctors without Borders&#8221; and &#8220;Free the Jena 6&#8243;</li>
</ul>
<p><img src="/img/blog/gavin-newsom-5.jpg" /></p>
<p><img src="/img/blog/gavin-newsom-8.jpg" /></p>
<p><strong>Using the &#8220;Kyte&#8221; Application for Video Distribution</strong>:</p>
<ul>
<li>Use the &#8220;Kyte&#8221; application, to show videos of Gavin Newsom that also link back to his own video channel on kyte</li>
</ul>
<p><img src="/img/blog/gavin-newsom-6.jpg" /></p>
<p><strong>Using &#8220;News&#8221; and &#8220;Post Items&#8221; to Inform the Community<br />
</strong></p>
<ul>
<li>&#8220;Notes&#8221; and &#8220;Posted Items&#8221; acts as fliers on everything from what events Gavin Newsom is attending to job openings/volunteer opportunities</li>
</ul>
<p><img src="/img/blog/gavin-newsom-3.jpg" /></p>
<p><strong>Flickr Photos on what Gavin Newsome has been up to</strong></p>
<ul>
<li>This one is pretty self-explanatory</li>
</ul>
<p><img src="/img/blog/gavin-newsom-2.jpg" /><!--0add4cda4044cea25fe011d4ca37e43f--></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Technorati Ads: &#8220;Adult&#8221; Ads on my Technorati Search?</title>
		<link>http://www.emergence-media.com/2007/10/technorati-ads-adult-ads-on-my-technorati-search/</link>
		<comments>http://www.emergence-media.com/2007/10/technorati-ads-adult-ads-on-my-technorati-search/#comments</comments>
		<pubDate>Wed, 03 Oct 2007 08:12:56 +0000</pubDate>
		<dc:creator>Daniel R</dc:creator>
		
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		<description><![CDATA[
Is that Porn on My Technorati?
I do not usually do speculative postings on companies on Emergence-Media, but this ad on Technorati (while I was doing research on Google Analytics filters) took me by surprise. The thought of Technorati running ads for an &#8220;adult&#8221; dating service does bode well as a